Medical Assistant

Medical Assistant

At MCPG, we are passionate about changing the face of healthcare in Middle Tennessee and Kentucky by providing access to biomedical interventions and services for sexual health and wellness. We serve our patients with a highly skilled, competent team of clinicians, staff and volunteers who dedicate their time and expertise to see patients during convenient weekday and weekend hours. We accept insured and uninsured patients with affordable, low-cost or no cost services.

Job Summary:

Provides clinical and administrative assistance in the delivery of patient care during the clinic hours of operation and assists with patient cases remotely during non-clinic hours. This role reports to the Clinic Manager and directly assists Medical Providers.

• Assists with the evaluation and care of patients including managing the Electronic Medical Records system, monitoring provider inboxes, and transferring documents to correct locations.
• Processes prescription refill requests.
• Acts as first line of communication with organizational partners and promptly acts on information provided.
• Performs lab technologist and phlebotomy services during clinic hours of operation.
• Provides general Medical Provider support and assistance including, but not limited to communicating medical results and other information to patients.
• Identifies volunteer/staff needs and assists in the facilitation of trainings as needed.
• Works with Clinic Manager and Medical Providers to implement and maintain clinic policies and procedures.
• Utilizes and promotes infection control measures and universal precautions to maintain high quality of health and safety during clinic operation.
• Helps perform medical supply inventories.
• Ensures well-being of patients in the clinic.
• Maintains a system of confidentiality according to the clinic’s policies and procedures and HIPAA guidelines.
• Fosters teamwork within the clinic.
• Prepares supplies and equipment in examination rooms.
• Completes initial preliminary testing, preparation and information gathering with patients and communicates results to the Medical Provider on duty.
• Completes other tasks as assigned.

• Must have the ability to observe, document, and communicate lab-related issues, and to exercise independent judgment, well-informed decision-making, and problem-solving.
• Must demonstrate good communication skills, interpersonal skills, team-building skills, and professional demeanor.

• Two years direct patient care experience.
• Working knowledge of infection control and universal precautions.
• Working experience with acquiring and processing lab specimens.

Seniority level:
Entry level.

Employment type:

Full-time. Job function:
Health Care Provider. Industries:
Non-profit Organizations, Hospitals and Health Care, and Medical Practices.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.