Clinical Intake Coordinator; LPN

Clinical Intake Coordinator (LPN) – Full Time

8 hours ago – Be among the first 25 applicants.

This is when you’ll do work that truly matters.
Schedule: Full Time – 64 hours/pay period – Thursday to Sunday – 8 a.m. to 4:30 p.m.
Work from anywhere in MN, ND, or WI (On‑site training at one of our Home Health branches required)

As a Clinical Intake Coordinator, you’ll ensure every client receives prompt, accurate, and compassionate service. This role is responsible for building strong referral partnerships, capturing high‑quality client data, and supporting our home and community‑based services. Your attention to detail and commitment to service will support timely care delivery, making you a critical part of Vivie’s client experience and operational excellence.

We offer a competitive pay range of $26.15/hr. to $29.32/hr. (hourly non‑exempt) based on qualifications, experience, and location. Our comprehensive benefits package includes health coverage, flexible schedules, and professional growth opportunities.

• Manage End‑to‑End Referral Process – Receive and evaluate referrals, review medical records and clinical documentation to assess eligibility, request missing information, and ensure timely, accurate data collection for smooth handoff.
• Nurture Referrals & Follow‑Up – Maintain regular contact with patients, families, and referral sources; monitor patient status; track pending referrals and coordinate with clinical teams.
• Ensure Accurate Documentation & EMR Management – Collect, verify, and securely enter patient data into the EMR in compliance with HIPAA and organizational standards.
• Foster Cross‑Functional Collaboration – Partner with Sales and Outreach teams to share insights on referral trends and collaborate with operational teams for seamless transitions.
• Serve as a Trusted First Point of Contact – Field and triage calls from prospective clients, families, and professionals with empathy and expertise.
• Other Duties As Assigned – Contribute to continuous improvement, provide feedback on workflows, and participate in ongoing training.

• Licensed Practical Nurse (LPN) in Minnesota and/or North Dakota.
• Strong organizational skills with the ability to manage multiple priorities independently.
• Excellent attention to detail and data accuracy.
• Strong communication and customer service skills.
• Ability to pass state‑mandated background checks.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with team members, clients, and visitors.

• Employment Type:
  
  Hourly, Non‑Exempt
• Department:
  Administration
• Travel Requirements:
  No
• This role does not include supervisory responsibilities.

At Vivie, we follow all federal, state, and local laws that protect against discrimination. We’re committed to creating and maintaining a workplace where everyone is treated with fairness and respect. Discrimination of any kind — based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, public assistance status, veteran status, familial status, disability, or any other protected characteristic — is prohibited.

We are dedicated to providing equal employment opportunities for all team members and applicants. That commitment extends to every part of employment, including recruitment, hiring, promotions, pay, career development, and all other conditions of employment. Vivie will provide reasonable accommodations to individuals with disabilities, in accordance with state and federal law.