Trainer, Healthcare Administration

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

We are seeking a Trainer to join our team. This full‑time position is responsible for providing the team with the necessary training to effectively provide Lifeline counseling services. The Trainer provides and coordinates training including orientation and continuing education that is in alignment with standards set by NSPL, DHS 34, and ICH accreditation. The Trainer provides input to the design, coordination, and implementation of training for Wisconsin Lifeline team.

This is a hybrid position that requires working from our Downtown Green Bay location at least 2-3 days per week. Some evening and weekend hours may be required on occasion to support training efforts. This position will also be required to participate in the program leadership on‑call rotation.

• Provide Orientation Training for all new staff and in‑service training opportunities for further professional and skill development
• Contribute to the monitoring of the 988‑training budget. Track and review training expenditures (i.e., program materials, external training costs, etc.) to ensure alignment with approved budget parameters.
• Support Wisconsin Lifeline initiatives by providing input to team action plans
• Collaborate with Program Supervisor of Training & Onboarding and Program Leadership to determine training needs of the team

Education

• Required:
  
  Bachelor's degree in psychology, education, social work or related field, or equivalent experience
• Preferred:
  Master's degree in psychology, education, social work or related field, or equivalent experience

Experience

• Required:
  
  1+ years of experience in crisis intervention and 1+ years of experience with training
• Preferred: 3+ years of experience in crisis intervention and 3+ years of experience in training

Skills And Competencies

• Communication, Oral – Ability to communicate effectively with others using the spoken word
• Communication, Written – Ability to communicate in writing clearly and concisely
• Project Management – Ability to organize and direct a project to completion

Remote workers must reside in the State of Wisconsin and work must only occur while in the State of Wisconsin. Remote workers must have a private, confidential workspace and the ability to double lock any confidential information kept at home and appropriately dispose of any confidential information stored at home (i.e. shredding). Additionally, hybrid workers must have the capacity to plug their computer/phone directly into their modem/router and provide an internet speed report verifying high‑speed internet services.

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care.

Apply today to join our team and make a difference in the lives of others!

Family Services offers a comprehensive benefits package designed to support employees' well‑being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development.

We also prioritize work‑life harmony and offer a variety of perks to enhance employee experience.