Privacy Assurance Specialist ; Remote - CA

Stanford Health Care – Privacy Assurance Specialist I

Location:

Remote USA | Employment: 1.0 FTE, Full time Day – 08 Hour

A Brief Overview

The Privacy Assurance Specialist I efficiently manages a portfolio of privacy-related inquiries, complaints, and concerns to ensure they are handled appropriately and in a timely manner. Develops and implements action plans for privacy investigations and provides written communications and reports to enterprise-wide department managers and Human Resources. Conducts interviews with clinical and non-clinical staff and gathers facts to develop the case file using methodologies appropriate to the case, including, but not limited to, patient or staff interviews, medical record reviews, system audit log reviews, internet searches, regulation searches, policy and procedure reviews, and liaising with Information Security staff, the Security Office, and clinical and non-clinical department management as needed.

May assist with the development of new policies, procedures, and guidance. Assists patients in exercising their patient privacy rights; assists the Privacy Office with its proactive education program, to include but not limited to, developing training and education materials and presenting training and education sessions to clinical and non-clinical staff whenever necessary. Assists the Privacy Office with its electronic medical record monitoring program, including on-site audits, evaluation of clinical association patterns and investigations of potential inappropriate access to patient information, investigatory interviews of staff, faculty, and others, and development of investigation reports.

Works collaboratively with hospital departments and builds strong working relationships. Assists the Privacy Office with its obligations under the Visiting Observer (V.O.) Program, including evaluating observation requests and ensuring all visiting observer training and paperwork is completed. Assists the Privacy Office with activities related to ongoing regulatory audit-readiness, privacy risk assessment, and response to regulatory inquiries.

Locations

Stanford Health Care

• Contributes to the achievement of Compliance Department goals and objectives and adheres to departmental policies, procedures and standards; complies with governmental and accreditation regulations.
• Maintains collaborative working relationships with faculty, physician leadership, hospital and School of Medicine management and staff to achieve increased satisfaction with and participation in the Compliance Program.
• Analyzes complaints against available facts; makes case determinations in consultation with Privacy Assurance leadership. Documents case findings clearly; writes case reports to involved parties including department managers and Human Resources representatives; prepares written summaries of high-risk cases for Privacy Assurance leadership.
• Assists patients in exercising their patient privacy rights, including amending medical records, receiving an accounting of disclosures, requesting restrictions on access, and other civil rights related to patient privacy; communicates and/or meets directly with patients to assist with patient privacy rights or concerns; prepares formal correspondence in compliance with applicable privacy rights requirements.
• Assists the Privacy Office with its electronic medical record monitoring program, including on-site audits, evaluation of clinical association patterns and investigations of potential inappropriate access to patient information, interviews with staff, faculty, and others, and development of investigative reports.
• Assists the Privacy Office with its proactive education program, including developing education materials and presenting training and educational sessions to clinical and non-clinical staff whenever necessary.
• Conducts effective interviews with clinical and non-clinical staff; asks appropriate questions, follows up on responses, identifies opportunities to obtain additional details, and clarifies information; asks questions in a non-accusatory manner with sufficient probing to complete the fact-finding mission.
• Conducts thorough…