OR Scheduler- Ortho; Support Services Specialist

OR Scheduler
- Ortho (Support Services Specialist)

The Department of Orthopedics is seeking an OR Scheduler (Support Services Specialist) to provide services related to access, scheduling, and support to assure effective and efficient delivery of health care services striving toward an excellent patient experience.

Duties include:

Analyze Orthopedic OR allocations daily, monitoring room utilization, and make recommendations to senior Ortho leaders on ways to improve this.

Maintain Epic room assignments.

Constant communication between faculty offices on available OR time and offering time to others to fill any unused time.

Train all new Admin Services Coordinators on all aspects of scheduling their faculty surgeries and departmental guidelines regarding room utilization. This includes updating Epic, relaying information to Pre-Access for insurance authorization and communicating with faculty offices.

Educate new faculty on OR departmental guidelines.

Assist with any performance improvement initiatives.

Responsible for working through the Ortho deficiency work queue.

Open communication with all OR locations, their schedulers, and OR staff.

Monitor secure chats, epic inboxes, among others for OR related issues.

The new University of Iowa Health Care North Liberty Campus is a 469,000 square foot facility that is home to UI Health Care’s nationally recognized Orthopedics service line, offering comprehensive, coordinated, and accessible care across the outpatient, inpatient and surgical venues. These state-of-the-art clinical facilities include a full-service community imaging center, laboratory services, physical therapy, retail pharmacy, and emergency department as well as an array of support services.

The facility has been designed to support a superior patient and staff experience; excellence across our patient care, teaching and research missions; convenient access to services; and engaging community partnerships.

UI Health Care is seeking a welcoming, highly-skilled and collaborative workforce to be a part of the team for this superb new campus, and to help further our mission of:
Changing Medicine. Changing lives.

Hybrid within Iowa: This position is eligible for a combination of on-campus and remote work. Remote work must be performed

Bachelor’s degree or equivalent combination of education and experience is required.

Required Qualifications:

1 year of experience as an administrative capacity.

Experience maintaining records and/or databases.

Knowledge of basic office routines and functions sufficient to telephone calls and to route correspondences by name and functional area.

Excellent written and verbal communication skills.

Ability to organize and prioritize multiple tasks on time and maintains quality standards.

Experience working with Microsoft Office and computer software applications

Ability to make decisions requiring interpretation and judgment

Highly Desirable

Qualifications:

Experience working with Epic.

Experience with OR operations.

Desirable

Qualifications:

Knowledge of institutional and unit policies, processes and forms.

Skill in utilizing computer software and online systems.

Skill in operating office equipment.

Ability to gather, analyze and display data in appropriate format and keep accurate records.

Experience working with iQueue .

In order to be considered for an interview, applicants must upload a resume AND cover letter and mark them as a “Relevant File” to the submission.

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Amanda Petersen at amanda-petersen.

Additional Information

• Classification
  
  Title:
  
  Support Services Specialist
• Appointment Type:
  Professional and Scientific
• Schedule:
  
  Full-time
• Work Modality Options:
  Hybrid within Iowa

Compensation

Contact Information

The University of…