Service Coordinator

We are looking for a Service Coordinator to join our team to provide recommendations and suggestions for new services to our clients. We need someone detail-oriented with an eye on customer satisfaction to ensure clients receive the services they need for a speedy recovery.

A Service Coordinator’s responsibilities include working directly with clients to ensure their care. They explain what options are available and keep records about everything offered in the facility.

• Assist clients with applications for benefits and entitlement programs
• Advocate for adequate, timely and cost-effective services
• Respond to any issues that occur during the delivery of services
• Assist clients with living independently in their own homes
• Schedule appointments for clients, answer phones and track clients’ service records
• Monitor the services being provided and stay up to date on any services being introduced or discontinued
• Evaluate the quality of all services and identify areas that need improvements

• Proven work experience as a Service Coordinator or similar role
• Strong work ethic and service skills
• Excellent communication and interpersonal skills
• Stay up to date with services, policies and regulations
• Strong record-keeping and analytical skills
• Excellent organizational skills and attention to detail
• An associates degree or bachelor’s degree in healthcare administration is preferred

We offer a competitive salary and benefits package, including health insurance and retirement plans. You will have opportunities for professional growth and development within a supportive company culture. Remote work options are available, along with access to learning resources to enhance your skills.