PRN Call Center Triage RN

Company Description

Location:

Remote

Schedule: PRN
-8 and 12 hour shifts available. Days/afternoons. No nights.

More Than Just Care,It’s Community

Imagine doing meaningful work in a place where people vacation.

That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence,teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other.

Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

• Grow: Tuition reimbursement, in-person and online development, and access to ourcareer hubto help you advance.

• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.

• Be Well: Free wellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.

• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

• The Registered Nurse(RN) in the Munson Healthcare Nurse Triage Call Centerprovidesfront-line support to community callersor patients seeking healthcare-related information.
  
  The RN applies physiological,psychosocial and spiritual knowledge in the management of a variety of callers and recognizes adirect relationship between cost effective and efficient provision of care and services to influence positive outcomes across the healthcare continuum.
• The RN triages the caller's condition/needs, givingappropriateprotocol-drivenguidanceanddirectscallers to the most appropriate levelof careand provides comfort to the worried well.
  
  The RN communicates effectively and efficiently toothermembers of the care team toensurecallerneedsare metin a timely manner.

• Graduate of a recognized accredited school of nursing and currently licensed as a Registered Nurse (RN) and in good standing with the State of Michiganisrequired

• BSN Preferred and Certification in the specialty area of practice is encouraged.

• Excellent analytical, communication, facilitation, and computer software skills are required.

• Preferred qualifications:

• Care management experience

• Patient Triage experience

• Ambulatory/Clinic-based Patient Care experience

• Experience as participant in continuous quality improvement

Areyou Munson Material? Apply today!

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.