Account Manager

Primary Duties

• Represent the Aledade/Practice relationship across financial performance, quality management, clinical management, population health, care management training, HEDIS, STARs performance, and operational enhancements. Utilize data analytics tools to monitor and communicate practice performance against key objectives and strategic plans. Develop project plans to ensure objectives are achieved.
• Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
• Provide and present practice performance, financial overviews, and economic impact related to performance and contract terms at the practice level to external executives and relevant practice stakeholders, clinical and executive. Provide contract goals and current performance at the organizational, site, and/or provider levels to ensure aligned understanding of VBC contract goals and objectives. Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.
• Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum) on processes and technologies. Provide continual assessment of practice’s and staff’s training.

• Graduate of an accredited college or university in nursing, social work, health technology or information technology-related programs.
• 8 years of significant and relevant work experience in medical practice management. In lieu of educational requirements, significant administrative experience in a clinic setting may be accepted.
• 5 years of experience with executive level communication – written and verbal.
• Demonstrated knowledge of value based care contracts across all patient types.
• Minimum 6-8 years of experience with relevant competencies including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.

• Excellent organizational and project management skills, and team-building skills.
• Familiarity with process mapping and workflow analysis tools.
• Excellent computer skills and willingness to learn additional software applications.

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
• Ability to travel approximately 25% to healthcare practices located along the New Jersey/Philadelphia border.

$80,000 - $100,000 a year. Salary range: $80,000-$100,000 base plus bonuses and equity. Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape – independent primary care. Founded in 2014, we are the largest network of independent primary care in the country, helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. We create value-based contracts across a wide variety of health plans to flip the traditional fee‑for‑service model, strengthen continuity of care, align incentives, and ensure primary care physicians are paid for what they do best – keeping patients healthy.

At Aledade, you will be part of a creative culture driven by a passion for tackling complex issues with respect, open‑mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work – all united by a shared passion for public health and a commitment to the Aledade mission.

Flexible work schedules and remote work are available for many roles. Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners. Robust time‑off plan (21 days of PTO in your first year). Two paid volunteer days and 11 paid holidays. 12 weeks paid parental leave for all new…