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Peer Support Specialist - Fully Remote in Roswell, Mexico

Remote / Online - Candidates ideally in
Roswell, Chaves County, New Mexico, 88202, USA
Listing for: ProtoCall Services
Remote/Work from Home position
Listed on 2026-01-30
Job specializations:
  • Healthcare
    Mental Health
Salary/Wage Range or Industry Benchmark: 20.85 USD Hourly USD 20.85 HOUR
Job Description & How to Apply Below
Position: Peer Support Specialist - Fully Remote in Roswell, New Mexico

Employer Industry: Crisis Intervention Services

Why consider this job opportunity:
  • Salary up to $20.85 per hour
  • Comprehensive benefits package including medical, dental, life insurance, 401k, STD/LTD, and EAP services
  • PTO package that earns up to 4 weeks of vacation during your first year
  • Company-matched student loan repayment
  • Opportunity to work from home with a focus on maintaining HIPAA compliance
  • Recognized for outstanding workplace culture with Top Workplaces awards in 2020 and 2022
What to Expect (Job Responsibilities):
  • Speak with callers over the phone, connecting with individuals seeking support
  • Build rapport and engage clients effectively
  • Provide available resources or information needed by callers
  • Remain calm and professional while multitasking to support callers
  • Participate in ongoing meetings, training, and team-building activities
What is Required (Qualifications):
  • High school diploma or GED
  • Certified Peer Support Worker, Family Peer, Wraparound, or equivalent certification
  • Current experience as a peer and willingness to acquire certification in accordance with applicable laws and regulations
  • Ability to maintain a distraction-free private office space while working from home
  • Commitment to personal recovery and professional handling of confidential information
How to Stand Out (Preferred Qualifications):
  • Experience in crisis intervention or peer support services
  • Familiarity with the New Mexico Crisis and Access Line (NMCAL) or similar resources
  • Strong interpersonal and communication skills
  • Ability to work flexible hours, including holidays and weekends
  • Willingness to engage in ongoing professional development

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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