Community Health Worker Engagement Specialist Houston, TX

Community Health Worker Engagement Specialist

Houston, TX

At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare.

Join us in making a real difference.

• Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
• Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
• Financial & Retirement Support – Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources.
• Time Off & Leave – Paid holidays, vacation time, sick time, and paid bereavement, bonding, sabbatical, and living donor leaves.
• Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.

• Meet or exceed daily outreach expectations towards phone calls, connections, and patient engagements.
• Proactively outreach to both current and prospective patients via phone to educate them on the care services available to them and enroll them.
• Use creative strategies and campaigns to empathically engage patients in Strive’s care model.
• Face-to-face patient outreach which can include at home door knocking or at their clinic visits.
• Serves as a liaison between multiple service providers and assists with enrollment in services and community resources by delivering culturally competent care.
• Uses knowledge of local resources to manage Social Determinant of Health needs.
• Administers health screening assessments (HRAs) to complete patient enrollment.
• Reviews patient’s EMR to identify potential barriers to care and unmet SDoH needs.
• Quickly builds rapport with patients and external providers.
• Identifies situations calling for mandatory reporting and carries out mandatory reporting requirements by state requirements.
• Other duties as assigned.

• 2+ years combined of related education, experience, or certification in the community health space.
• Community Health Worker Certification is required.
• 1+ years experience in enrolling patients or customers into a health or care program or experience with promoting and selling services to end users.
• Efficient and reliable transportation, including an active driver’s license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes.
• Experience with phone outreach.
• Internet Connectivity - Min Speeds: 3.8
  
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