Account Management Professional

Overview

Become a part of our caring community and help us put health first

The Account Executive - Group Medicare is responsible for growing membership within existing accounts and for directly managing business relationships with client accounts. The Account Executive - Group Medicare work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Group Medicare Account Executive serves as the primary contact for an assigned book of business, overseeing all aspects of customer account management.

Responsibilities include developing and executing tailored retention strategies, presenting and negotiating renewals, and delivering annual reporting to each customer. The Account Executive acts as a consultative resource, advising on regulatory and industry changes that impact Medicare Advantage. Duties are influenced by each customer’s unique culture, expectations, requirements, complexity, and size.

Use your skills to make an impact

Responsibilities include growing membership within existing accounts, managing business relationships with client accounts, developing retention strategies, presenting and negotiating renewals, and delivering annual reporting to each customer. The Account Executive serves as a consultative resource, advising on regulatory and industry changes that impact Medicare Advantage. Duties are tailored to each customer’s culture, expectations, requirements, complexity, and size.

• 2+ years of Plan Sponsor/Broker/Consultant Facing Experience
• 2+ Years of Group Medicare experience
• Strong analytical and technical skills
• Ability to think strategically and build meaningful relationships
• Strong presentation and meeting facilitation skills
• Negotiation and Conflict resolution skills
• Project management and multi-tasking skills
• Problem solving ability and thinking outside of the box to find solutions for clients
• Communication, customer service, and collaboration skills also crucial given the frequency of interacting with numerous internal HUM functional areas
• Ability to travel
• Must have life and health license for the state you reside or obtain within 60 days of employment
• This role is part of Humana's Driver safety program and therefore requires a valid state driver s license and proof of personal vehicle liability insurance

• Bachelor's Degree strongly preferred

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel:
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$52,900 - $71,500 per year

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k)…