Nurse Case Manager - Baltimore, MD

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.

We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.

Watch this short video for a brief introduction to role of a nurse case manager at Paradigm.

We are hiring a Field Nurse Case Manager to support injured workers throughout Baltimore and nearby communities
, including Annapolis, Frederick, Columbia, Ellicott City, and other surrounding areas.

A Field Case Manager role is a home-based position with travel, up to 2 hours one-way, to doctors’ offices, hospitals, and various other locations. This individual is responsible for the medical case management of work-related injuries, which includes assessment, planning, coordination, implementation, and evaluation of injured/disabled individuals. The Case Manager works with insurance carriers, medical care providers, attorneys, employers, and employees, and closely monitors the progress of the injured worker and reports results back to the employer and insurance carriers.

At Paradigm, People Come First

• Serve as the field-based nurse case manager for workers' compensation injuries, coordinating medical care, patient education, and communication with stakeholders
• Assess, plan, implement, coordinate, and evaluate care for injured/disabled workers
• Collaborate with insurance carriers, medical providers, attorneys, and employers to support timely, appropriate treatment and recovery
• Monitor progress and report results to employers and carriers; ensure compliance with program standards
• Travel to doctors’ offices, hospitals, and other sites within the defined geographic area (Baltimore and nearby communities)

• Current, unencumbered Registered Nurse (RN) license in MD
• RN - WCCM required
• Registered with MCRSP within 30 days of start date
• Experience in case management of workers' comp cases, preferred
• Recommended certifications (CCM, CRRN, CDMS, CRC) preferred. REQUIRED within two years of the date of hire
• Skills required for success: organization and timeline adherence skills, PC and technology skills, communication skills (written, verbal, and interpersonal)
• Ability to operate autonomously with minimal oversight
• Skilled at patient education
• Valid Driver’s License, and good driving history

• Health and wellness – We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only)
• Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 5% premium bonus paid over productivity requirements,
  premium pay for catastrophic files
  , cell phone and internet reimbursement, mileage reimbursement (federal rate), 401(k) matching contributions, employer-paid life and disability insurance, flexible spending, and employer-matched HSA contributions
• Vacation – We believe strongly that work-life balance is good for you and for our company. We offer paid time off, paid holidays, and a personal holiday
• Volunteer Time – One paid day per calendar year for full and part-time employees
• Learning and development – 8-12 week new hire onboarding program through Paradigm's Dedicated Training Department

Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. We’re striving to build a culture that better reflects the society we live in and empowers our team to…