Release of Information HIM Representative

Job Overview

Fairview is looking for a Release of information/HIM 2 to join our dynamic team. This is a full time (80 hours every two weeks) position that will require you to work onsite Wednesday, and remote the remaining days of the week. This is a remote position, benefit eligible, and part of team that 70% if the staff has worked in the department for over 10 years!

This position is responsible for HIM functions supporting the completeness, integrity, and privacy of medical record documentation with a high degree of accuracy and attention to detail. Responsibilities focus on processing written and verbal release of information requests in compliance with Fairview policy; federal, state, and other regulatory requirements. Timely and accurate processing of all work is essential.

• Responds to patient, provider, and third-party phone calls with excellent customer service, accurate information, and reliable follow-through.
• Processes verbal and written requests for medical records each day, including urgent care needs, patient requests, and electronic exchanges such as MyChart or email.
• Supports external care providers by helping them access Fairview health records electronically when urgent patient care is required.
• Retrieves, distributes, and re-files patient health records from paper, microfilm, and microfiche to ensure care teams have the information they need.
• Ensures medical records are complete and available on time to support Revenue Cycle workflows, regulatory requirements, and timely collection of expected payments.
• Follows all organizational policies, including the Revenue Cycle Escalation Policy, safety guidelines, and compliance standards.
• Communicates respectfully, supports patient and caregiver decision-making, and tailors services based on individual and cultural needs.
• Meets all education and training requirements for the role and contributes to a culture of improvement and efficiency.
• Completes special projects and other assigned duties as needed.

• A.A./A.S. in Health Information Management or related field or Two years of experience in an applicable health information management department may substitute for an associate degree
• Working knowledge of EHR systems.

• B.S./B.A. in Health Information Management
• HIT degree and two years in Health Information Management Release of Information.
• Registered Health Info Tech or
• Registered Health Info Admin

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://(Use the "Apply for this Job" box below)./noncontract

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO/Vet/Disabled:
All qualified applicants will receive consideration without regard to any lawfully protected status