Behavioral Health Care Advocate - Crisis - Remote AZ

Premium pay offered for evenings, overnights and weekends

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You have high standards. So do we. Here at United Health Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you'll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that's defining the future of behavioral health care.

For this role you must have an active and unrestricted license in your state of residence and you must be able to work nights, weekends and holidays. Shifts are either Wednesday
- Friday 10PM-630AM, Saturday 4PM-1230AM & Sunday 1030AM-7PM OR Thursday & Friday 4PM-1230AM, Saturday 1030AM-7PM, Sunday 730AM-4PM and Monday 4PM-1230AM - All times are Arizona time zone

If you are located in Arizona, you will have the flexibility to work remotely
* as you take on some tough challenges.

• Field inbound calls in a queue from members and providers for purpose of assessment and triage
• Focus on initial inpatient admission for psychiatric and chemical dependency patients
• Assess patients and determining appropriate levels of care based on medical necessity
• Assess and manage member crisis calls
• Determine if additional clinical treatment sessions are needed
• Manage inpatient mental health cases throughout the entire treatment plan
• Identify ways to add value to treatment plans and consulting with facility staff
• Attend compliance training and team meeting

You’ll find the pace fast and the challenges ongoing. We’ll expect you to achieve and document measurable results. You’ll also need to think and act quickly while working with a diverse member population.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Independent, Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, OR Licensed Ph.D., OR an RN with 2+ years of experience in behavioral health
• Residence and licenses must be independent, active and unrestricted in the State of Arizona
• Proficient Microsoft skills (Word, Excel, Outlook)
• Proven ability to talk and type at the same time and have the ability to navigate between multiple screens
• Proven ability to work nights, weekends and holidays according to your schedule and can work one of these scheduled:
  Wednesday
  - Friday 10PM-630AM, Saturday 4PM-1230AM & Sunday 1030AM-7PM OR Thursday & Friday 4PM-1230AM, Saturday 1030AM-7PM, Sunday 730AM-4PM and Monday 4PM-1230AM - All times are Arizona time zone

• Inpatient experience
• Dual diagnosis experience with mental health and substance abuse
• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients

* All employees working remotely will be required to adhere to United Health Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

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