Surgery Scheduling Coordinator II

Overview

Description

This position is an in-office position. It is not eligible to be a work from home position.

Do you have the career opportunities as a Surgery Scheduling Coordinator II you want with your current employer? We have an exciting opportunity to join Mission Hospital, part of the nation's leading provider of healthcare services, HCA Healthcare.

Role Summary

Coordinates and schedules multidisciplinary patient appointments within the hospital system, including Surgical Services. Maintains a close working relationship with physician offices and hospital clinical team leaders and directors to accomplish the desired end results according to established procedures. Evaluates clinical information obtained to determine the correct procedure(s) and ensures instruments and equipment are properly documented. Maintains and evaluates the current blocks for the surgeons in the Operating Room.

Based on external hospital regulatory agency guidelines, uses ICD-10 and CPT codes to determine medical necessity. Schedules daily procedures for the Surgical Services Department, Endoscopy, Anesthesia, and Special Procedures departments. Follows hospital and departmental policies and procedures. Provides for the efficient delivery of care in the Surgical Services area through the accurate and complete booking of appointments. Collaborates with the Office Supervisor Surgery and the OR Management Team to ensure all needed supplies and equipment are available when needed.

Serves as a liaison between facility and physician offices to ensure optimal use of hospital resources and physician schedule. Commits to providing prompt, efficient customer service to internal and external customers. Requires strong knowledge of surgical procedures and experience in Excel. Reports to the Office Supervisor Surgery. Ability to retrieve, communicate, or present information in written, auditory, or visual form.

Other duties may be assigned when needed. Self-directed and a team player.

• Schedule daily procedures for the Surgical Services Department, Endoscopy, Anesthesia, and Special Procedures departments.
• Collaborate with physician offices, office staff, and OR management to ensure supplies and equipment are available.
• Act as liaison between facility and physician offices to optimize hospital resource use and physician schedules.
• Provide prompt, efficient customer service to internal and external customers.
• Maintain documentation of instruments, equipment, and procedural blocks; ensure correct procedures are booked in a timely manner.

• Required
  
  Education:
  
  Associate’s Degree in a Health Care Related Field;
  Completion of courses in medical terminology and basic anatomy;
  Operating room analyst – data management;
  Surgical Technician or equivalent work experience.
• Preferred Education: Bachelor’s Degree in Health Care Related Field.
• Required Experience: Two years in a medical setting with emphasis on medical terminology; two years scheduling clinical procedures in a hospital or medical office using scheduling software, or two years as a surgical technician in the OR; basic course in medical terminology; strong computer skills with ability to type accurately; clinical critical thinking, excellent customer service and phone skills.
• Preferred Experience: Previous scheduling experience in a hospital setting; knowledge in data entry and CPT/ICD-10 coding.

• Comprehensive medical coverage with prescription drug and behavioral health, telemedicine, and Air Med transportation options.
• Dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, event planning and more.
• Consumer discounts, retirement readiness…