Community Engagement Management Professional

Become a part of our caring community and help us put health first

You will report to the Director, Health Equity Strategy and be a part of Louisiana Medicaid Health Equity Population Health team. The Community Engagement/Management Professional 2 cultivates our social community through community advocacy programs and active engagement with community members. The Community Engagement/Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

• Help implement the Health Equity, Population Health, and Member Education Plans for the Louisiana Medicaid Market by working collaboratively with the Health Equity and Population Health team and Market team

• Travel throughout Regions 1 and 9 to provide education about the organization to promote health equity and community engagement. Reside in the same territory they are assigned to work in; exceptions to this may be considered, due to business need.

• Establish relationships and engage with communities and community-based entities to inform and address local health equity issues (Local, Regional).

• We support core strategies including authentic community engagement and working in priority communities. These strategies also involve using data to inform practices and asking for feedback from Member, Provider, and Community Advisory Groups. This feedback informs the delivery of services that eliminate health disparities.

• Work with the Health Equity and Population Health team to promote cultural humility at all levels within the organization and among its providers

• Bachelor’s degree in communications, public relations, nonprofit management, or a related field

• Experience with Microsoft Office Word, Excel, PowerPoint and Quick Base applications

• Demonstrated proficiency in presenting to large community groups and provider offices

• Must have experience in marketing, community relations, event management, non-profit organizations

• Demonstrated strength in promoting productive working relationships and collaborating with colleagues to achieve shared goals within team-based settings.

• Must reside in Region 1 Jefferson, Orleans, St Bernard Parishes with additional support in Region 9 to cover St. Tammany, Washington, St. Helena, Tangipahoa Parishes — and travel 85%

• Event planning and project coordination

• Demonstrated experience in communication and public speaking

• Community relationship management

• Demonstrated experience working with CRM tools, or volunteer databases

Monday-Friday to include flexibility, with covering events nights and weekends.

85% to Provider’s offices and to implement community-based programs and events.

• Must have a Valid driver’s license with reliable transportation and the ability to travel within the state, as required

• This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

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