Clinical Implementation Specialist - Remote

Overview

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Here at Optum, we are excited to share that we are currently recruiting for a Clinical Implementation Specialist to join our collaborative Clinical Implementation team within the Informatics department on a permanent basis.

This is a fantastic opportunity to play a key role in creating and improving the clinical decision support tools that power safe, effective care across primary care and wider clinical settings. You ll design, build and quality assure the clinical artefacts that underpin our systems—from templates and searches to alerts, protocols, reports and more. Your work will directly influence the safety, consistency and effectiveness of digital clinical workflows used by thousands of healthcare professionals.

You'll join a supportive, friendly and highly skilled team who take pride in developing high quality clinical resources. With structured training, accreditation support, and regular collaboration with clinical experts, this is a great opportunity for someone passionate about digital healthcare and clinical quality improvement.

If you re driven by enhancing patient care through smart digital design—and want to be part of a team where your work genuinely makes a difference—we d love to hear from you!

Please note that this role is remote working, with the option to join colleagues on-site in our Leeds office on Wednesdays if you choose. You ll enjoy the flexibility to work remotely from anywhere within the UK as you take on some tough challenges.

• As a Clinical Implementation Specialist, you ll be involved end-to-end in developing, reviewing, and maintaining clinical decision support artefacts across Optum systems. You ll work closely with internal colleagues including clinicians, the informatics team and product partners to translate national clinical guidance, business rules and specifications into practical, safe and high quality tools
• You ll analyse national guidance and business rules to understand what updates are needed to our clinical artefacts and ensure they remain accurate and safe. This includes reviewing templates, alerts, searches and protocols within EMIS Web, and identifying whether updates are required
• You ll regularly collaborate with clinical colleagues to validate code lists, clarify clinical rationale and ensure all content is safe, current and reflective of real world clinical practice

• Design, build and implement clinical artefacts such as decision support alerts, searches, templates and personalised patient documents
• Create and update reports and clinical alerts to support national vaccination programmes
• Engage with commissioners (e.g., ICBs, Public Health) to understand their specifications and translate business rules into digital artefacts
• Provide support and guidance to internal teams on queries relating to authored content or clinical logic
• Log into EMIS Web and other systems to review artefacts, test behaviour and validate updates

• We re looking for you to be analytical, detail-focused and genuinely motivated by improving clinical quality through digital tools. You ll have previous experience of working with clinical IT systems such as EMIS Web, utilizing templates or searches within a healthcare environment. You ll understand how digital systems enable patient care and be familiar with national clinical datasets
• Solid organizational and prioritization skills will be key, as well as the confidence communicating with internal teams to gather and clarify requirements. You ll enjoy working with clinical information, interpreting guidance, and turning complex requirements into clear, logical digital resources that support safe patient care

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

• Proven experience of developing decision support tools, searches and clinical templates within a health care environment
• Awareness of national health care datasets and specifications such as QOF (Quality and Outcomes Framework), Immunisation uptake & CYP (Childrens and Young Persons)
• Proven exposure to querying databases either through utilisation of clinical systems or SQL
• Demonstrated knowledge of clinical coding systems such as SNOMED
• All…