Reconciliation Specialist - Medical Insurance

Payment Reconciliation Specialist Remote U.S. (designated states)

This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX.

• Update and maintain all logs and spreadsheets used for reconciliation. Review, investigate and reconcile deposits and supporting documentation to enable accurate posting.
• Investigate, research, and resolve outstanding deposits, reaching out to clients and payers for additional information as needed.
• Identify and research needed information to clear out posting errors and follow ups.
• Participate in month end closing.
• Retrieve and post remittances from payor websites when the remittance is needed.
• Research unidentified payments and or recoupment to determine the appropriate resolution.
• Identify patterns and trends that indicate a potential issue and notify leads or supervisors.
• Assist clients by answering inquiries and providing information.
• Reconcile daily cash deposits to the billing system and bank.
• Special projects and assignments as assigned.

• Minimum 3 years of medical insurance posting experience.
• Knowledge of payer contract & government reimbursement rules.
• Proficient in Microsoft office (Outlook, Excel, Word) and Google applications.
• Skilled in using computer applications for payment posting with an understanding of A/R follow up.
• Knowledge of insurance and reimbursement policies.
• Experience with medical billing software (Raintree Systems experience a plus).
• Experience in performing tasks that require a basic understanding of accounting and math skills.

• Strong written and verbal communication skills; a self-starter who is dependable and reliable.
• Must work well within a team structure, possessing outstanding interpersonal relationship skills, as well as, the ability to work independently.
• Strong organizational skills and detail oriented with the ability to prioritize, complete tasks, and meet deadlines.
• Must be able to promote a positive influence within the team, department, and company.
• Ensure and adhere to departmental compliance with HIPAA guidelines, Raintree Systems, Inc. HR policies, standard operating procedures, and other corporate initiatives.

• Remote Work/Work From Home
• Paid Time Off/11 Paid Holidays/Year-End Holiday Break
• Health, Dental, Vision, HSA/FSA
• 401K with Company Match
• Disability & Life Insurance
• Employee Assistance Program
• Paid Parental Leave

Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence.

With over 2,500 implementations and a commitment to “Software-as-a-Relationship,” we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone.

“We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible”

We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team

Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.