Senior Counsellor

Overview

IPRS Health is an award-winning, APPTS accredited provider of Mental Health Services, focusing on patient recovery and a smooth journey. We work with diverse clients, including the NHS, and our services improve thousands of lives each year. Originally a physiotherapy provider, today IPRS Health is a leading provider of corporate absence management services including Physiotherapy, CBT, Counselling, Workplace Services and Workshops.

We combine traditional treatments with innovative methods to improve patient experience and reduce costs for clients. IPRS Health has an in-house multidisciplinary team and a national clinical network to provide a first-class service across the UK.

This is a new role to support the growth of the mental health service. The successful applicant will be based in the UK and work fully remotely. We are looking for a Senior Counsellor to join our team. The successful applicant will hold a clinical caseload providing assessment and treatment to patients with common mental health problems and will support a small team of therapists to deliver the service.

• Adhere to the service referral protocols. Under supervision, signpost unsuitable referrals to the relevant service as necessary.
• Carry out case management supervision supporting clinicians to deliver treatment in line with KPI's including session numbers and staff utilisation.
• Carry out mental health duty cover supporting with general queries, clinical report checks and risk escalation.
• Take part in clinical audits for the team and provide feedback into case management.

To be seriously considered for this role, please have the following:

(E) Essential (D) Desirable

• Education and
  
  Qualifications:
  
  Suitable qualified counsellor Diploma level four or above (E)
• Accredited with BACP or NCS (E)
• Minimum of three years experience of telephone counselling (E)
• Evidence of continuing professional development (E)
• Experience & Knowledge:
  Experience in the Corporate Market (D)
• Experience of the Occupational Health and Healthcare Insurance Markets (D)
• Previous experience working in public and private healthcare (E)
• Computer literate with good Excel, Word and PowerPoint skills (E)
• Experience of working remotely (D)
• Previous experience of managing a team (D)
• Skills & Abilities:
  Ability to work within a team to achieve the best outcomes for patients; able to work under supervision; effective communication with internal and external customers; time management to meet deadlines; ability to provide detailed reporting to the client using standardised templates and the company database; understanding of client needs; good understanding of clinical governance.

• Flexible Working
• IPRS Health Clinical Development Training Program
• An annual CPD budget to fund external courses
• Professional Development Opportunities
• Employee Assistance Programme including free confidential counselling
• High-street discounts
• 25 days' annual leave plus 8 days' bank holidays; increasing with completed years' service and opportunity to purchase additional leave
• Moving Day Leave
• Membership of the Company pension scheme
• Recruit a Friend bonus scheme - up to £1,500
• Environmental Initiatives
• Westfield Health Cash Plan
• Free Eye Tests every 2 years
• Free annual Flu-Vaccination

Salary £34,000 - £39,000 per annum

Location:

Remote working based within the UK

Job Type: Permanent Full Time

Hours:

40 hours per week - Monday to Friday

As a Disability Confident Committed employer, at IPRS HEALTH, we ensure our recruitment process is inclusive and accessible. We value and promote diversity and are committed to equality of opportunity for all. We are proudly Disability Confident employers and will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. Disabled applicants who meet the minimum criteria will be given the opportunity to demonstrate their abilities at an interview.

For help with your application please contact