Medical Information Specialist; Remote - EST

Overview

Employer Industry: Biotechnology and Pharmaceutical

• Salary up to $134,000
• Eligibility for short-term and long-term incentive programs
• Comprehensive benefits suite, including medical, dental, and vision healthcare
• Opportunities for career advancement and professional development within a pioneering organization
• Supportive and innovative work environment focused on meeting unmet medical needs
• Chance to make a meaningful impact on patients with rare diseases

• Serve as the first point of contact for healthcare providers and patients, managing unsolicited medical inquiries through Global Medical Information
• Respond to inquiries using approved verbal and written responses while ensuring compliance and accuracy
• Triage inquiries as on- or off-label, escalating those without approved responses to the appropriate Medical Information Manager
• Document all contacts, inquiries, adverse events, and product complaints in accordance with established procedures
• Collaborate with Medical Affairs colleagues on projects to develop resources and training based on inquiry trends

• Bachelor’s Degree in nursing and Registered Nurse (RN) certification
• Minimum of 5 years of customer-facing pharmaceutical industry experience, including medical information or clinical experience
• Working knowledge of medical terminology and awareness of Medical Information regulations
• Excellent organizational, verbal, and written communication skills
• Ability to work cross-functionally and manage multiple projects under pressure

• 3+ years of hands-on clinical nursing experience in pulmonary hypertension or interstitial lung disease
• 1+ years of medical writing experience
• Understanding of metrics related to customer service efficiency and satisfaction
• Experience as a PH coordinator or in critical care, pulmonology, or cardiology

#Biotechnology #Pharmaceuticals #Healthcare Careers #Patient Care #Innovation #Medical Information

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.