Behavioral Coordinator BCCP

SUMMARY

The BCCP Support role is an administrative position focused on supporting facilities and the Department in accurately identifying and monitoring residents who may qualify for the Behaviorally Complex Care Program (BCCP) behavioral add-on. This role works closely with facility staff to review and monitor patients for BCCP eligibility, audit charts for behavioral documentation, and track the types, frequency, and severity of behaviors as well as staff responses to those behaviors.

Responsibilities include interviewing caregivers, observing and documenting when behaviors occur, how caregivers attempt to redirect, and whether those interventions are effective. The information gathered is synthesized and reported to the Department to support informed, accurate approval decisions for the behavioral add-on and to ensure that documentation aligns with BCCP criteria and expectations.

• Participate in ongoing clinical training and case consultations as required and attend weekly in-person meetings with the facility clinical team.
• Participate with in-person rounding alongside nursing facility staff to monitor and document patient behaviors in accordance with CMS guidelines.
• Assist with behavioral intervention strategies to address challenging behaviors and promote positive coping mechanisms among residents.
• Collaborate in-person with facility teams to integrate behavioral health services seamlessly into the overall care plan, ensuring continuity and effectiveness of treatment.
• Maintain accurate and up-to-date documentation in accordance with regulatory standards, company policies and best practices.
• Consult with healthcare providers within the organization or at contracted facilities as needed, facilitating referrals to specialized behavioral health services or resources.
• Participate in company initiatives and performance enhancement activities to optimize the delivery of behavioral health services or program compliance within skilled nursing facilities.

• Ensure compliance with all state, federal, local, and applicable state board requirements, provisions, and laws related to healthcare and behavioral health practices.
• Adhere to all applicable company policies, practices, and procedures to maintain compliance with organizational standards.
• Stay up-to-date with any required trainings, certifications, or continuing education requirements relevant to role, compliance requirements, and regulatory standards.
• Adhere to mandatory reporting standards, and company compliance requirements including but not limited to actively participate in investigations, audits, and monitoring activities as required.
• Performing additional tasks, duties, and assignments as directed by your supervisor.

Travel to assigned nursing facilities is required for this position.

• An individual must be able to perform the essential functions satisfactorily with or without reasonable accommodations.
• Adherence to applicable policies and procedures at contracted facilities, including infection control protocols and safety guidelines.
• Tuberculosis (TB) screening with documented results, completed within the last (12) months.
• Up to date COVID-19 vaccination, if required by contracted nursing facility.
• Must have reliable transportation to travel to and from assigned nursing facilities.

• High School Diploma or Equivalent required.
• Associate or bachelor’s degree in psychology, social work, or related field from an accredited college or university preferred.
• Minimum of (2) years of experience working in a behavioral healthcare setting preferred.

• Full-Time
• Monday - Friday
• Hybrid of in-field and admin work from home
• Health, Vision, Dental Insurance
• PTO & 9 Paid holidays per year
• 401k with 3% company match
• Variety of voluntary benefits available