Patient Access Manager - Remote

Patient Access Manager – Remote

Job Country: United States (US)

Avanos Medical is a medical device company focused on delivering clinically superior breakthrough solutions that help patients restore function and ease the transition from surgery to recovery. Headquartered in Alpharetta, Georgia, Avanos markets recognized brands in over 90 countries and is traded on the New York Stock Exchange (AVNS).
Here at Avanos we believe in making a difference in our products, in how we work, and in the impact we have on healthcare worldwide.

The Patient Access Manager is part of the Market Access, Reimbursement, and Medical Policy (MA&R) team. The role focuses on the Avanos Pain Management and Recovery product portfolio, including radio frequency ablation products. Core duties include:

• Developing, implementing, and managing the Avanos Patient Access Program and its team, ensuring operational excellence and compliance.
• Hiring and managing direct reports, conducting performance reviews, and overseeing workforce productivity and staffing.
• Providing on‑the‑job training and ongoing coaching to resolve complex patient access issues and foster career growth.
• Conducting internal reviews and audits to maintain alignment with strategic initiatives and program effectiveness.
• Acting as the primary point of contact for complex issues requiring accurate, consistent, and compliant resolution.
• Analyzing program outcomes, identifying trends, and recommending tactical enhancements to improve efficiency and payer processes.
• Collaborating with the MA&R team to identify market access, reimbursement, and coverage changes that affect patient access.
• Developing and delivering educational materials, including training and presentations on patient access and program outcomes.
• Maintaining professional relationships with internal and external stakeholders at multiple levels.
• Participating in program operations as needed, such as data entry, appeal preparation, documentation collection, and payer determination processing.
• Adhering to ethics, legal and regulatory parameters, and Corporate Compliance requirements.
• Performing additional duties and projects as required.

• Bachelor’s degree.
• Minimum of 3 years’ experience in patient access, medical benefits, health insurance standards, and reimbursement for surgical and/or medical device procedures.
• Minimum of 2 years’ experience managing a patient access program and direct reports.
• Advanced knowledge of pre‑service insurance authorization processes, payer review requirements, and coverage determination.
• Experience delivering educational presentations to internal and external audiences.
• Strong leadership, project management, and communication skills.
• Proficiency with Microsoft Office (PowerPoint, Excel) and familiarity with data visualization tools (e.g., Tableau) and CRM applications (e.g., ).
• Knowledge of compliance and regulatory mandates in medical device environments, including HIPAA, HITECH, and federal statutes.

Travel: Less than 10%

The anticipated average base pay range for this position is $ – $. The role is eligible for an attractive incentive compensation program and benefits. Pay may vary by location.

Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

IMPORTANT:
If you are a current employee of Avanos or a current Avanos Contractor, please apply here.

Join us and make a difference in our products, solutions, and culture. You will impact lives, people, and communities worldwide.

Our commitment to improving health and wellbeing begins with our employees. We offer a comprehensive Total Rewards package that includes competitive pay, health care benefits, retirement plans, and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar contributed on the first 4% and 50% of the next 2% of pay contributed with immediate vesting.

• Free onsite gym
• Onsite cafeteria
• HQ region voted "best place to live" by USA Today
• Uncapped sales commissions