Operations Specialist

Operations Specialist page is loaded## Operations Specialist locations:
Remote - Virginia time type:
Full time posted on:
Posted Todayjob requisition :
JR108079

It's fun to work in a company where people truly BELIEVE in what they are doing!
* We're committed to bringing passion and customer focus to the business.
*** Job Summary
** At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.

This role is responsible for coordinating, planning, organizing and executing on our daily operational needs.  This means partnering with the Leadership team to support scheduling needs, process payroll, manage finances, assist with patient service recovery, and drive other key operational tasks and projects. We are seeking a team member who thrives in a growth culture and will help support and enhance our day-to-day operations to ensure that we can meet or exceed our key performance metrics (KPIs).
** Job Requirements
**** Education
* ** High School Diploma or equivalent required.
* Bachelor’s degree preferred.
** Work Experience
*** 3+ years of administrative experience
* Scheduling experience in a medical environment preferred
* EPIC EMR experience preferred
** Required Licenses/Certifications
**** Additional Knowledge,

Skills and Abilities

Required
*** Scheduling and/or payroll system knowledge
* Proficiency in MS Excel required
* Proficiency in Tangier or other related scheduling software
* Proficiency in usage of HRMS software platforms
*
* Core Competencies:

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* *
* Collaboration:

** Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
* ** Innovation:
** Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
* ** Diversity and Inclusion:
** Fosters diversity and inclusion, to be able to better understand team members, our customers and partners.  Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
* ** Courage and Integrity:
** Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
* ** Accountability:
** Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.* **(Prioritized) Functional Competencies**: to be selected and prioritized by the hiring manager for each position
* ** INTERPERSONA
* * L – Develops and maintains excellent working relationships
* ** BUILDING RAPPORT** - Exercises skill and diplomacy to establish trust with business partners; creates buy-in with customers
* ** ORAL COMMUNICATION** - Expresses information (ideas or facts) to individuals or groups effectively; listens to others and responds appropriately
* ** PROBLEM SOLVING** – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
* ** SELF-MANAGEMENT** – Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior
* ** TECHNICAL COMPETENCE** – Uses or gains knowledge that is necessary to perform the major functions that are described above
* ** WRITING** –…