Healthcare Intake Specialist; ABA Therapy; AX-M

Job Opening: Healthcare Intake Specialist (ABA Therapy)

Location: South Africa (Remote – US Hours)

Type: Full-Time, Work from Home

Hours: Monday to Friday: 9am- 5pm (US Hours)

Pay: Monthly USD Salary

Responsibilities:

· Respond to intake inquiries via phone, email, and web forms promptly and professionally

· Guide families of autistic children through the intake and onboarding process with empathy and clarity

· Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)

· Schedule assessments and initial consultations

· Maintain accurate records using our practice management software

· Collaborate with the clinical, billing, and administrative teams

· Follow up with families to ensure timely completion of all intake steps

Essential Qualifications:

· Excellent communication and interpersonal skills

· Excellent administrative management

· Detail-oriented with strong organizational abilities

· Comfortable using digital platforms (e.g., Google Workspace, CRMs, Central Reach, EHRs)

· Ability to work independently in a remote environment

· Compassionate, patient, and culturally sensitive

Desired Experience:

· Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes

· Previous experience in a healthcare, therapy, or ABA setting preferred

· Experience with insurance verification or working with funding bodies

· Fluent or neutral English accent

· Reliable internet and backup power

Salary and Benefits

· Comfortable working U.S. hours

· Remote work