Telemental Health Clinician II - Mint Hill Behavioral Health Call Center - PRN

Overview

Department 36645 Behavioral Health Contract Management Group:
Charlotte - Behavioral Health:
Nursing Call Center

• Status
  :
  Part time
• Benefits Eligible
  :
  No
• Hours Per Week
  : 0
• Schedule Details/Additional Information
  : PRN hours are variable as the Call Center is open 24/7. Remote position however, teammates are expected to report onsite to Mint Hill location if cannot work from home due to a power/internet outage
• Pay Range
  : $33.05 - $49.60

• Conducts assessments and psychosocial evaluations on patients using criteria established by the Diagnostic and Statistical Manual of the American Psychiatric Association.
• Assesses and implements the crisis plan and crisis intervention for high-risk patients (i.e. suicidal, homicidal, psychotic, aggressive) uses appropriate skills and assessments.
• Maintains current knowledge/level of expertise in area of specialty and various treatment modalities.
• Identifies and works to resolve barriers to patients seeking and receiving behavioral health services.
• Adheres to the professional standards and code of ethics set forth by applicable licensing board.
• Demonstrates the ability to effectively communicate (written and verbal) with clarity and organization while ensuring appropriate communication occurs between the medical staff, leadership team, service line leadership and team members.
• Documents relevant assessment and progress updates in the medical record according to departmental standards.
• Demonstrates effective decision making in a rapid paced environment with attention to detail utilizing logical and appropriate clinical judgment.
• Participates in development, implementation, evaluation, and revision of departmental policies and procedures.

Master's degree in a relevant human services field such as Social Work, Counseling, Psychology, or Marriage and Family Therapy from an accredited school of graduate education required or an Associate's degree in Nursing;
Bachelor's degree in Nursing preferred. Full current licensure in the state of applicable state required. 2 years of clinical experience required. Experience with crisis intervention, working in a behavioral health or psychiatric hospital highly preferred.

Works in the Call Center, but also areas including patient care units, emergency rooms, individual offices, and conference areas with exposure to potentially hostile patients. Work requires frequent moving from one area to another, answering telephones, and coordinating and communicating with other staff persons in various disciplines and agencies.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Compensation
• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits And More
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois;
Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged…