My Choice Transition Care Manager

Overview

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/developmental disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

• Pay Plan
  
  Title:
  
  Care Manager
• Working Title: My Choice Transition Care Manager
• Position Number: 80800
• FLSA Status: Non-Exempt
• Posting Salary Range: $54,106 - $67,210
• Office
  
  Location:
  
  Remote within Trillium’s catchment area of North Carolina (see requirements section for included counties)
• Posting Details: Make an Impact

Deadline for Application:
Tuesday, February 3, 2026 @ 11:59pm

Trillium Health Resources has a career opening for a My Choice Transition Care Manager to join our team. This position’s primary responsibilities include providing care coordination/care management (treatment planning, assessment, monitoring, educating, and referral/linking) to individuals identified in the My Choice - Living Transitions program. This includes addressing physical, behavioral health, and social determinant needs. The Care Manager will provide care planning with foundations in national evidence-based and informed standards to do whole person care, as well as discharge and transition planning from hospitals, inpatient units, ICF/IID not operated by the state, and state operated Developmental centers.

• Provide integrated care coordination/care management to members who have identified needs with behavioral health, physical health, co-occurring, co-morbid, and/or multi-morbid conditions.
• Facilitate referrals for health-related services, community-based resources, and social support services.
• Assess members’ needs before and after discharge.
• Ensure completion of the Care Management Comprehensive Assessment (CMCA) and other assessments as needed.
• Ensure timely and accurate documentation of all transition planning/post-transition planning and coordination efforts in Trillium Health Resources software platform.

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Required:

• Must meet QP status.
• Fully licensed by the NC governing board regulating Human Services professions; OR
• Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR
• A graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
• A graduate of a college or university with a bachelor’s degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling; OR
• A graduate of a college or university with a bachelor’s degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post bachelor’s degree accumulated supervised experience in alcoholism and drug abuse…