Intake Coordinator - Remote

Abound Health is seeking an Intake Coordinator to join our team supporting individuals and families entering Innovations Waiver and State-Funded Services. In this role, you will report to the Intake Manager and serve as the first point of contact for clients and referral sources, ensuring a smooth, welcoming, and efficient intake experience while upholding Abound Health’s mission and values.

• Serve as the primary point of contact for referrals and intake inquiries within assigned counties
• Collect, review, and coordinate intake, referral, and admission documentation
• Communicate regularly with families, referral sources, and internal teams to expedite intake timelines
• Coordinate with Program Directors and clinical teams to ensure smooth client transitions
• Identify staffing needs and communicate with Staffing and Onboarding teams
• Participate in intake-related meetings and advocate for clients and families
• Ensure accurate documentation is uploaded and maintained in required systems

Credentialed as a Qualified Professional (QP) under one of the following:

• Master’s degree in a related human services field with 1 year of IDD experience
• Bachelor’s degree in a related human services field with 2 years of IDD experience
• Bachelor’s degree in an unrelated field with 4 years of IDD experience

• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Collaborative, professional, and client-focused approach

Education:

Bachelor’s or Master’s degree as required for Qualified Professional credentialing

This is a full-time, salaried, exempt position. Compensation is competitive and based on experience, education, and job-related skills. Abound Health offers a comprehensive benefits package, including health, dental, and wellness benefits beginning on the 60th day of employment, as well as a 401(k) plan available after 12 months of employment.

Abound Health is an equal opportunity employer. Abound Health evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.