Care Manager

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The Care Manager, LPN assists in the care coordination for identified medically fragile and complex pediatric patient population. Functions as a liaison between the patient and the care team. Interacts with Primary Care Physician (PCP), front office, outside specialists, health plans, and patients/caregivers. Provides guidance and direction to Chronic Care Coordinators and may provide education to patients.

This list may not include all the duties that may be assigned.

• Minimum associate degree or two years technical schooling in related area required.
• LPN or LVN License required.

• A minimum of 3 years previous healthcare experience required functioning as an LPN/LVN, 5 years preferred.
• Care management experience in managed care industry, physician group practice or health care required.
• Combination of education and experience in care management practice administration and/or managed care preferred.

• Licensure as an LPN/LVN or higher.

• Knowledge of medical billing and health records maintenance.
• Excellent interpersonal and communication skills.
• Excellent decision-making and problem-solving skills.
• Detail oriented and analytical skills.
• Knowledge of laws governing the protection of patients’ private health information.

• Full time remote requires quiet workspace without distractions or interruptions while interacting with patients and caregivers.
• Must be U.S. based.

• Sense of sound
• Sense of touch

• Provides courteous and prompt service to all internal and external customers.
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.