Key Account Manager - Bone Health - Dallas, TX

Overview

HOW MIGHT YOU DEFY IMAGINATION? If you feel like you’re part of something bigger, it’s because you are. At Amgen, our mission to serve patients drives all that we do. We are one of the world’s leading biotechnology companies, collaborating globally to research, manufacture, and deliver better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Key Account Manager - Bone Health

Live

What You Will Do

The Key Account Manager, Bone Health, reports to the Key Account Director. Primary responsibilities include assessing and diagnosing the current business environment in assigned accounts in relation to Amgen products and planning/executing actions for success. The Account Manager will work internally through the matrix team and externally with customers to develop strong relationships that support sales performance and brand strategies at multiple touch points and levels within complex partner organizations.

Ideally, the candidate resides in the geography and has established relationships with key accounts/customers in addition to experience promoting Amgen products to target accounts.

Territory covers:
Dallas, TX

Relocation is not offered for this role.

• Key account strategic lead:
  Develops and executes innovative market strategies to reach difficult-to-access health care providers and accounts in a compliant manner.
• Amgen Bone Health contracting point.
• Leads contract delivery, business reviews and performance tracking.
• Coordinates with GPOs and large Rheumatology Networks.
• Serves as lead for post-fracture care initiatives.
• Monitors Amgen business performance across portfolio.
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams.
• Provides actionable field intelligence and recommendations to Amgen home office.
• Partners closely with Market Access Team Account Executives in shared accounts.
• Identifies and resolves contracting/membership/channel issues.
• Provides field insight and recommendations to Pricing, Brand, and GPO teams.
• Shapes the environment, including exploration of Alternate Sites of Care, Injection Sites and value-based partnerships.

Basic Qualifications

• Doctorate degree & 2 years of sales experience and/or related account management experience
• Or Masters degree & 4 years of sales experience and/or related account management experience
• Or Bachelors degree & 6 years of sales experience and/or related account management experience

Preferred Qualifications

• 3+ years of account management and/or public payor experience
• Resides in the geography and has established relationships with the key accounts/customers
• Advanced degree (e.g. MPH, MBA, Pharm
  
  D) plus 7+ years of healthcare sales and/or marketing experience or related experience in buying processes
• Clinic, hospital, access environment, applicable competitors, specialty experience
• District Management / Reimbursement / managed care experience
• Demonstrates solid understanding of the current marketplace and trends
• Knowledge of payor systems, billing, coding and reimbursement processes
• Knowledge of CMS policies and processes
• Documented ability to work with sales force to resolve payor related issues
• Clear understanding of buy-and-bill process
• Proven ability to think strategically and develop, execute and monitor strategic business plans
• Demonstrated ability to engage, influence, and lead cross-functional teams

Additional Qualifications

• Demonstrates leadership ability with a focus on influence and leading without authority
• Identifies key staff and departments that influence decision-making for biopharmaceutical product utilization within key accounts, then cultivates relationships with these decision makers
• Identifies and procures appropriate company resources to achieve account objectives
• Analyzes, interprets and draws insights from clinic economics/financial performance
• Analyzes, interprets and draws insights from varying data sources
• Successfully navigates through clinic reimbursement
• Experience in public payor / agency activities, including Local Coverage Determination Processes (LCD)
• Knowledge of hospital committee structure, P&T process, treatment and…