EPR Business Engagement Analyst

Job Summary

As a key part of a dynamic and evolving team, the Business Change and Engagement Analyst will have a strong client focus, manage complex and sensitive information, liaise and communicate with clinical and non-clinical staff as necessary to ensure all requests are delivered within our published Trust information security policies. This role includes a wide range of clinical engagement and business analysis services to support digital projects, including the documentation of current and future patient pathways, clinical requirements as part of Trust EPR strategy development and migration, and automation of manual paper-based processes to ensure that the services meet the clinical and operational needs of the Trust.

EPUT and MSEFT are embarking on the implementation of a UK first of type Unified Electronic Patient Record (UEPR) system that spans Acute, Mental Health and Community services. The new system will be delivered through the Nova Programme, alongside our commercial partners for this significant transformative journey.

At the heart of our ambitious programme is a commitment to people - our patients, our staff and our community. We believe that the key to successful innovation lies in fostering a supportive, inclusive culture that values every individual's contribution.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Date posted 20 January 2026

Pay scheme Agenda for change

Band Band 6

Salary £38,682 a year per annum and pro rata as appropriate

Contract Fixed term

Duration 18 months

Working pattern Full-time, Home or remote working

Reference number 390-NOVA-SO-0029-A

Job locations Southend, Southend-On-Sea, SS0 0RY

Job responsibilities

• Pro-active enablement of the digital strategy.
• Use negotiating skills, balancing the requirements in conflicting circumstances.
• Resolve queries or questions in relation to the EPR and associated systems in clinical and non-clinical settings.
• Assess the impact of system changes proposed by other Trusts on use of the systems by users in the Local Health Community.
• Provide ad-hoc project related work, leading where required.
• Development of user guides, standard operating procedures and eLearning packages.
• Implement new working procedures in both clinical and non-clinical settings.
• Support team members regarding technical and professional responsibilities.
• Mapping out project and activity plans and schedules.
• Designing and developing programs.

Essential
Qualifications

• General education to degree level or equivalent work experience

Desirable

• Higher level qualification ECDL or equivalent IT certification

Knowledge
Essential

• Relevant experience in training and engagement. Experience in Referral to Treatment (RTT) pathways and national guidelines. Experience using IT systems in a professional capacity. Working on projects implementing new Digital services. Working with different departments and organisations with all

Desirable

• Working within the NHS. Understanding of how NHS works. System administration experience
• Advanced IT knowledge, e.g. MS Project, Access

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer name Mid and South Essex NHS Foundation Trust

Address Southend, Southend-On-Sea, SS0 0RY

Employer's website