IRS Urgent care Practitioner | South NHS Foundation Trust

Base Locations

Avondale, Royal Preston Hospital, Ormskirk District General Hospital – positions available at either base.

Come and join our Initial Response Service team. This is an exciting time to be part of the crisis pathway and support people with mental health to ensure they access the most appropriate support at the right time.

• A single referral point for GPs and other professionals
• A 24‑hour telephone advice and support for people who use services and carers to be able to self‑refer. We offer mental health triages/assessments over the phone or face to face.
• More responsive crisis services with improved experiences for people who use services, carers and professionals.
• We work together as a team, we support one another in everything that we do. As we are a 24 hour service we are open to flexible working patterns if needed.
• IRS is the front door to services and anyone from GP, professionals, can call and the clinicians have the capacity to respond within hours giving great customer service which gives great job satisfaction for the clinicians.

There has never been a more exciting time to join our Trust. You will be part of delivering a significant transformation to the way services are accessed and delivered. We are looking for experienced Band 6 Nurses, Social Workers or Occupational Therapists to join our expanding team.

The service is 24/7 but as a Triage Practitioner you will be working a shift pattern within our teams based in Preston based at Royal Preston Hospital and will include referral screening, triaging, signposting and supporting the call handlers and administrators team, who provide information and support over the telephone.

Shift times and days are negotiable and can be discussed  are looking for people who are dedicated to promoting recovery, and who can inspire people experiencing mental health and their families that recovery is possible for everyone.

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation. Our aim is to reflect the communities we serve, so we particularly encourage applications from under‑represented groups.

If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, home/remote working, and flexi‑time.

For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.

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