Patient Billing Services Collections Rep

Overview

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Salary up to $24.79/hour
• Comprehensive benefits package including competitive base pay, differentials, premiums, and bonuses
• Opportunity for career advancement and professional growth within the organization
• Flexible remote work option available with a stable work environment
• Supportive team culture focused on recognizing and rewarding individual contributions

• Monitor and manage the hospital s accounts receivable by reviewing and following up on outstanding balances
• Conduct inbound and outbound calls with patients to collect outstanding bill payments
• Communicate with insurance companies and relevant parties to resolve billing issues and outstanding claims
• Investigate and resolve billing disputes by gathering necessary documentation and coordinating with the billing department
• Assist patients in understanding their medical bills, insurance coverage, and payment options

• High School Diploma or Equivalent required
• Minimum of 1-2 years of experience in collections or customer service preferred
• Experience with inbound and outbound call center operations preferred
• Exceptional phone skills with the ability to communicate clearly and empathetically
• Knowledge of medical billing processes, insurance claim submission, and reimbursement principles

• Associate s Degree in Healthcare Management preferred
• Familiarity with various insurance plans and government programs
• Strong negotiation and problem-solving skills to effectively resolve disputes
• Attention to detail and accuracy in maintaining documentation

#Healthcare Services #Collections #Customer Service #Remote Work #Career Growth

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