Facility Liaison

Overview

Signature Health

CARE of Terre Haute, a 176-bed facility, is a family-based organization with a mission to revolutionize the long-term care industry through a culture of patient-centered healthcare services, personalized spirituality, and quality of life initiatives. Our vision is to radically change the landscape of healthcare, forever, through education and empowerment, earning the trust of every patient, family member, and the community we serve.

Signature Health

CARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovations like telehealth and Care.ai-enabled solutions. We are committed to advancing person-directed care and quality outcomes. Our facilities often receive high performance ratings and accreditations, and we are recognized as an employer of choice in the healthcare industry.

• Conduct on-site evaluations of patient referrals and complete daily sales calls on target market and referral sources.
• Represents one facility.
• Responsible for identifying needs of the patients/families and directing referrals to facilities.
• Make daily sales calls per business development plan targets and goals, including entering into the Customer Relations Management system.
• Generate referrals for facilities to support their census and quality mix goals.
• Assist with development and execution of strategic and development plans, including analyzing local healthcare systems to identify market opportunities; marketing our facilities’ core competitive advantages; building a core selling message; and coordinating selling strategies and tactics with our facilities.
• Conduct on-site patient evaluations in a timely manner after receiving inquiries with appropriate follow-up.
• Develop and maintain a positive working relationship with facility staff to identify and support their needs.
• Conduct bedside sales to determine transitional needs and provide education with the patient/family regarding facility services and admissions standards.
• Collaborate with facility to understand and operationalize census and quality mix goals and referral process expectations.
• Identify the needs of the target market and represent the facilities at community partner meetings.

• Minimum of two (2) years’ experience with outside direct sales; healthcare preferred.
• Two (2) years sales and/or marketing experience a plus and case management experience preferred.
• Must understand long-term care business, including census and quality mix goals and referral expectations.
• Demonstrated intermediate to advanced skills in Microsoft Office Suite.

• Medical, Dental and Vision – Voluntary Life/Disability
• 401(K) and Roth 401(K)
• Tuition Forgiveness/Education Reimbursement
• A variety of additional specialized Insurances
• Pay Advance and Next Day Pay
• Paid Time Off (PTO)
• Partner Perks and Discounts
• Our Signature Inspire Foundation offers stakeholder emergency assistance and comprehensive scholarship opportunities
• Reward & Recognition Program (HEART)
• Vital Links

At Signature Health

CARE, our team members are encouraged to employ their talents and abilities to solve problems. Our culture is built on three distinct pillars:
Learning, Spirituality and Intra-preneurship. Each pillar has its own staff and initiatives, ensuring that our unique culture permeates the entire organization. Come see what the revolution is all about!

Signature Health

CARE is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran and other protected categories.