Medical Office Specialist

The Melanoma And Skin Cancer Institute (MSCI) is a specialized medical oncology clinic providing care for patients diagnosed with skin cancer. The MSCI is a small medical practice that prides itself in building meaningful patient relationships while also providing career development and leadership opportunities through practice development. The MSCI is seeking a Medical Office Associate who will be responsible for overseeing the front office operations for the medical practice.

The position requires interpersonal leadership skills and a professional demeanor to facilitate patient care at the at the initial point-of-contact for the medical practice. The Medical Office Associate will manage and keep organization of the front office, engaging in patient care coordination and triage of patient care and phone communication. The Medical Associate will join The MSCI as a full team member.

The Medical Office Associate position is a Full Time position with the opportunity for flexible hours including the opportunity to work from home one day per week.

These duties include but not limited to:

• Greeting patients:
  Welcoming patients and visitors in person or by phone
• Scheduling appointments:
  Optimizing patient satisfaction and treatment room utilization by scheduling appointments
• Maintaining records:
  Filing and retrieving patient records, and maintaining patient accounts
• Providing support:
  Assisting patients with filling out forms, answering questions, and providing comfort and support
• Managing operations:
  Following policies and procedures, reporting needed changes, and maintaining business office inventory and equipment
• Protecting patient rights:
  Maintaining confidentiality of medical, personal, and financial information
• Facilitating communication:
  Communicating between patients and healthcare providers