Care Coordinator - IKC - Brooklyn​/Bronx

Posting Date and Location

Posting Date 01/20/2026
267 W Merrick Rd, Freeport, New York, , United States of America

Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator

You’ll be at the heart of our care village as a Care Coordinator (CC). You’ll work with Nurse Practitioners and RN Case Managers to coordinate care, help patients navigate chronic conditions, and ensure they receive the highest quality care.

• Commute to multiple DaVita clinics and/or partner practices in Brooklyn and Bronx, NY
• Mileage reimbursed — reliable personal transportation required

• Work in clinics/partner practices (as required 3-5 days), remaining days remote
• Full-Time, Monday–Friday schedule
• Daily start time between 7:00–8:00 AM
• Must provide flexibility as needed to meet patient and clinic needs
• When working from home, must include a quiet, private space with high-speed internet

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
• Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
• Communicate directly with patients in a timely and professional manner
• Maintain accurate, complete, and confidential documentation
• Demonstrate exceptional two-way communication, both oral and written
• Act in alignment with DaVita’s mission and values to deliver high-quality patient care

• High school diploma or GED required
• 2+ years of experience in a professional office environment
• Ability to handle confidential information with discretion and sound judgment
• Strong verbal communication skills
• Proficiency in Microsoft Office, Excel, and Outlook
• Prior experience with Electronic Medical Records preferred
• Commitment to service excellence and patient satisfaction
• Ability to work autonomously while collaborating effectively with the team
• Home workspace must provide a quiet, private environment with reliable high-speed internet

• 1–3 years clinical medical office experience
• CNA or MA experience is a plus
• Experience coordinating care (referrals, care management, etc.)
• Familiarity navigating insurance payers
• Experience in direct patient care or support
• Prior medical office environment experience

• Make a direct impact on the lives of patients with complex chronic conditions
• Be part of a mission-driven, collaborative care team
• Flexible hybrid schedule with opportunity for professional growth

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

#LI-TS2

DaVita is committed to a diverse and inclusive workplace. We are an equal opportunity employer and comply with state and federal affirmative action requirements. We recruit, hire, assign and promote without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The wage range for the role is $20.00-$23.00 per hour.

For location-specific minimum wage details, see:
DaVita.jobs/Wage Rates

Compensation for the role will depend on factors including qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, including a 401k match, healthcare coverage, and other benefits. Learn more at DaVita Careers Benefits.

Colorado Residents:
Do not respond to questions seeking age-identifying information. You may redact this information from materials submitted during the application process. You will not be penalized for redacting or removing this information.