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Family Support Worker

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Advocate Aurora Health
Full Time, Remote/Work from Home position
Listed on 2026-01-25
Job specializations:
  • Healthcare
    Family Advocacy & Support Services, Community Health
Job Description & How to Apply Below

Overview

Department: 35123 Advocate Illinois Masonic Medical Center - Pediatrics:
Development Center

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Monday-Friday daytime schedule, 8:30am to 5pm. with occasional flexibility to see clients past 5pm

Pay Range

$25.30 - $37.95

Position

Description:

Our Family Support Worker is an in-home based position, traveling to families around Chicagoland area to provide intensive home visiting services. Bilingual in Spanish/English highly preferred.

Major Responsibilities
  • Provides support work services to families who accept HFI, offering ongoing home visitation services
    • Develops an Individual Family Service Plan for each family, identifying family strengths and needs through collaborative discussions with family.
    • Identifies goals for family for parent(s) growth and development as well as for child's overall health and development.
    • Reviews IFSP every six months, assessing outcomes of goals and revising goals as necessary to reflect family needs.
    • Provides weekly home visits, giving educational materials regarding infant care, safety, parenting, overall health and development of child from HFI curriculum.
    • Prepares educational materials that are commensurate with family's language, educational level, and learning style.
    • Offers supportive counseling to adolescent parents, linking with appropriate community agencies when needed.
    • Promotes positive parent-child interactions.
    • Administers Ages and Stages Developmental screenings on child and determined intervals.
    • Augments program curriculum to meet individual families' needs.
  • Maintains appropriate documentation
    • Keeps written documentation of all client contacts on appropriate forms.
    • Enters data, client contacts, case notes, referral information, and baby's medical data into Cornerstone computer system.
    • Organizes each client file with appropriate documentation (intake/discharge forms, consents, case notes, home visitation records, developmental screenings, referral data, etc.).
  • Provides case management services to families within target population.
    • Identifies medical home for both mother and baby.
    • Provides community referrals, offering linkage, advocacy, and/or translation as necessary to ensure access to needed services (WIC, Public Aid, education, recreation, counseling, etc.).
    • Collaborates with hospital departments to ensure family receiving all appropriate and needed services.

Education/Experience

Required:

  • • Bachelor's degree in human services related field or equivalent (4 years or more in comparable social service position).
    • Interest in working with teen parents and infants/toddlers.
    • Interest in providing home-based services.

Knowledge, Skills & Abilities

Required:

  • • Good written and verbal communication skills.
    • Good interpersonal skills.
    • Ability to learn to learn about and work with community agencies.
    • Ability to learn to work with appropriate developmental education materials for infants/toddlers (up to age
    5).



Physical Requirements and

Working Conditions:

  • • May be exposed to hazardous materials and life-threatening diseases.
  • • Services provided in off-campus locations, primarily the home with possible early evening hours.
  • If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available.

    Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your…

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