Provider Engagement Associate - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Whole Health Solutions and Optum Behavioral Care (OBC) are revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system, and we are seeking a Provider Engagement Associate to join our team. This remote role will support marketing in coordinating efforts within an assigned territory, will develop and maintain provider relationships to generate program referrals, and support in developing and implementing strategies to increase market share.

We''re looking for someone that has a history of being a self-starter, loves connecting with people and building relationships, and a proven track record calling on providers in a fully virtual environment.

You''ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• In collaboration with Marketing, support our outward-facing marketing and engagement strategies to effectively penetrate assigned territories in collaboration with in-market Account Executives
• Implement strategies and develop sales plans to effectively penetrate the assigned provider markets;
  Develop and implement strategies to increase market share through identification of targeted providers
• Build relationships and establish partnerships with provider accounts (medical clinics & staff) to generate behavioral health referrals to OBC clinics and virtual services
• Demonstrate proficiency in the development and implementation of virtual small group and individual presentations for targeted providers/clinics that cover all aspects of OBC programs
• Manage clinic specific issues within established guidelines in conjunction with cross-functional team support
• Conduct joint calls with clinical staff to develop strong customer relations with providers
• Virtually present reporting and outcomes as part of ongoing clinic engagement
• Complete training and maintain clinical, product, and market dynamics knowledge, including competitors within territory
• Conduct job functions in a manner that promotes a high level of customer service to both internal and external customers
• Coordinate efforts with other resources including Marketing, in-market Account Executives, local Clinical Managers, and Regional Directors

You''ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• 3+ years of relevant experience in Account Management or customer leadership facing roles
• Medical or behavioral healthcare environment experience
• Experience calling on and presenting to physicians

Proven track record of success

• Experience in a territory management capacity
• Experience selling directly to medical groups

Behavioral health knowledge

* All employees working remotely will be required to adhere to United Health Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you''ll find a far-reaching choice of benefits and incentives.

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