Insurance Verification Specialist; Part-Time Remote

Job Description (Part-Time Remote) – Insurance Verification Specialist

Insurance Verification Specialist (Part-Time Remote)

Could you be our next Insurance Verification Specialist
? Globe Life is looking for an Insurance Verification Specialist to join the team. In this role, you will verify life and health insurance applications directly with potential customers. This is a vital part of our Company’s New Business and Underwriting process. The information you verify and gather directly affects whether the Company will decline or issue a policy. This is a remote/work-from-home position.

We have part-time positions with morning and evening shifts available.

• Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment.
• Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed.
• Clearly explain the application process to potential customers.
• Accurately complete additional paperwork as needed.
• Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database.
• Transfer calls to the appropriate department as needed.
• Successfully meet the minimum expectation for departmental key performance indicators (KPIs).

• Minimum typing requirement of 35 wpm.
• Excellent oral and written communication.
• Superior customer service skills required – friendly, efficient, good listener.
• Proficient use of the computer, keyboard functions, and Microsoft Office.
• Ability to multitask and work under pressure.
• Knowledge of medical terminology and spelling is a plus.
• Excellent organization and time management skills.
• Must be detail oriented.
• Have a desire to learn and grow within the Company.

• Reliable and predictable attendance of your assigned shift.
• Ability to work full-time and/or part-time based on the position specifications.

Looking to continue your career in an environment that values your contribution and invests in your growth? We’ve curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a visit to Globe Life Field.

Opportunity awaits. Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.