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Patient Care Rep

Remote / Online - Candidates ideally in
Norfolk, Virginia, 23500, USA
Listing for: Sentara Health Plans
Full Time, Remote/Work from Home position
Listed on 2026-01-25
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 10000 USD Yearly USD 10000.00 YEAR
Job Description & How to Apply Below
Patient Care Rep page is loaded## Patient Care Repremote type:
On-Site locations:
Norfolk, VAtime type:
Full time posted on:
Posted Yesterday job requisition :
JR-92534
** City/State
** Norfolk, VA
** Work Shift
** First (Days)
** Overview:
**** SMG Internal Medicine Fort Norfolk
** is now
** hiring
* * a
** Patient Care Rep!
**** Position Status:
** Full-time, Days
** Position Location**:
Norfolk, VA
** Overview
* * Responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.
Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.
** Education
* ** High School Diploma or Equivalent (Required)
** Certification/Licensure
*** No specific certification or licensure
** Experience
* ** Previous front-desk or patient care experience (Preferred)
** Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
**** Keywords**:
Medical Secretary, Healthcare Reception, Patient Care, Administrative Assistant
** Benefits:
Caring For Your Family and Your Career****•
** Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance   
• Legal Resources Plan  
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
** Sentara Health is an equal opportunity employer
** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it  support of our mission “to improve health every day,” this is a tobacco-free environment.
** For positions that are available as remote work,*
* ** Sentara Health employs associates in the following states:
** Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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