LevelLifestyle Coach - Remote

Overview

United Health Group is a health care and well-being company dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, United Healthcare and Optum, working to build a better health system for all. Your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others.

Join us to start Caring. Connecting. Growing together.

Level2 is a digital health company focused on helping individuals manage and improve their Type 2 Diabetes through a combination of technology, personalized coaching, and clinical care.

• Continuous Glucose Monitoring (CGM):
  Real-time insights into how the body responds to food, activity, stress, and sleep
• Personalized Guidance:
  Tailored recommendations based on CGM data to support sustainable lifestyle changes
• Virtual Care Team: A collaborative team of doctors, nurse practitioners, nurses, coaches, and registered dietitians
• Digital Tools:
  App-based platform for tracking progress, communicating with care teams, and receiving daily action steps
• Program Goal:
  Lower A1C, reduce or eliminate medications, and promote a healthier lifestyle

The Lifestyle Coach reports to the Coaching Team Lead and manages a roster of approximately 450 active participants with Type 2 Diabetes through telephonic and chat communication. This certified professional supports sustainable health and wellness behavior change through member-centric coaching, aligned with the National Board for Health & Wellness Coaching (NBHWC) scope of practice.

Lifestyle Coaches serve as the primary point of contact for members, guiding them through meaningful lifestyle changes and coordinating care with Registered Dietitians, Nurses, and Providers as needed.

Candidates must be available to work Monday - Friday 8:00 am - 5:00 pm CST (3 days/week) and 11:00 am - 7:00 pm CST (2 days/week). You will have the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

• Deliver structured coaching sessions via phone, chat, and group formats
• Tailor sessions based on member tenure, Time in Range (TIR), and Stage of Change
• Apply motivational interviewing, active listening, and behavior change techniques
• Help members identify strengths, resources, and barriers
• Guide goal-setting using realistic, measurable, and meaningful health outcomes
• Conduct 15-30 minute telephonic coaching sessions using evidence-based information

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• National Board-Certified Health and Wellness Coach (NBC-HWC) or working on attaining it
• 1+ years of coaching/behavior change experience with proven results
• Experience working with groups and individuals virtually (telephonic, etc.)
• Experience working in a healthcare environment regulated by HIPAA
• Proficient in Microsoft Word, Excel and Outlook

• Additional professional certifications in health/wellness
• Background in health and wellness
• Excellent written and verbal communications skills

All employees working remotely will be required to adhere to United Health Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to salary, benefits include a comprehensive package, incentive and recognition programs, equity stock purchase and 401k contribution. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

United Health Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

United Health Group is a drug-free workplace.…