EVS Lead-Days-Rotating Weekends

Overview

Ochsner Health is committed to serving, healing, leading, educating, and innovating. This role leads Environmental Services Aides in housekeeping across hospital interiors and related properties, coordinating with other departments, and ensuring 24/7 seamless service as a working supervisor. The position monitors staff to maintain safe, clean, aseptic, and operationally effective conditions.

This job description summarizes primary duties and responsibilities and is not exhaustive. Contents are subject to change at the company s discretion.

• Supervise and lead Environmental Services Aides to maintain assigned areas in a clean and aseptic manner.
• Assign personnel, equipment, and supplies to maximize resource utilization while upholding high standards of cleanliness and teamwork.
• Coordinate, schedule, and conduct employee training and development with management to meet performance standards and customer service criteria.
• Respond promptly to defects, deficiencies, and customer complaints and follow through with service recovery and follow-up.
• Demonstrate flexibility in scheduling and staffing to meet unit needs.
• Adapt interactions with patients to respect privacy and communicate effectively about services or procedures.
• Other related duties as required.

• Education:
  
  Required - None. Preferred - High School diploma or equivalent.
• Work Experience:
  
  Required - 1 Year housekeeping experience. Preferred - Health care or hotel experience.
• Knowledge, Skills, and Abilities (KSAs):
• Must have computer skills and dexterity for data entry and information retrieval; proficient with Windows-style applications.
• Effective verbal and written communication skills; ability to present information clearly and professionally.
• Basic knowledge of floor care.
• Strong interpersonal skills.
• Experience troubleshooting and analyzing problems in areas of responsibility.
• Self-directed and able to work with little supervision.
• Capable of operating Environmental Services equipment such as automatic scrubber and burnisher.

• Supervise and lead Environmental Services Aides to maintain assigned areas in a clean and aseptic manner.
• Assign personnel, equipment, and supplies efficiently to maximize resource utilization while maintaining a high standard of cleanliness and promoting teamwork.
• Coordinate, schedule, and conduct employee training and development to meet performance standards and customer service criteria.
• Respond to defects, deficiencies, and customer complaints; follow through with service recovery and follow-up.
• Exhibit flexibility in scheduling and staffing to accommodate unit needs.
• Adapt interactions for the specific patient population, including privacy respect and appropriate communication.
• Other related duties as required.

The employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including reporting of unethical or questionable behaviors; patient/employee safety, patient privacy, and compliance concerns. The employer is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

The physical demands described here are representative of those that must be met to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light work – Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly. This includes walking or standing for significant portions of time and may involve pushing/pulling of materials. Exposure to blood, body fluids, and tissue is routine. Employees may work in patient care areas and with potentially hazardous medications or waste, with occupational risk dependent on duties.

Are you ready to make a difference? Apply today. Ochsner Health does not consider an applicant until they have formally applied to the open position on this careers site. Remote eligibility varies by location. Certain areas restrict remote work eligibility. For accessibility or accommodation requests, contact our HR Employee Solution Center at  (option
1) or careers. This contact is for accommodation requests only and cannot be used to inquire about application status.