Assistant Business Office Manager

At Sherbrooke Village, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Sherbrooke Village partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise.

Your legacy of excellence begins when you join us at Sherbrooke Village.

• Competitive Pay Based on Experience
• Immediately accrue paid time off (PTO) as you work (full-time only)
• 6 Observed Holidays with premium pay or leave + 1 Floating Holiday for full-time employees
• Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) Retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc Included), Dental, Vision, Life and other voluntary insurances for full-time employees

The Assistant Business Office Manager is responsible for assisting the Business Office Manager (BOM) in monitoring financial operations such as accounts payable and receivable. This role may also include overseeing secretarial and accounting personnel. In this position, you will work for a facility that provides residential, long-term nursing care to its residents. A primary job duty will be dealing with all insurance payments, including private, Medicare, and Medicaid.

The Assistant Business Office Manager will assist the BOM with the following activities:

• Managing billing, accounts receivable, and collection activities in the facility.
• Organizing, evaluating, and monitoring business office operations and supervises assigned personnel in accordance with established policies and procedures.
• Meets with family members to gather information and ensures that all payer sources are documented and input correctly into EHR.
• Assists with Medicaid Pending applications, and works with resident, family and applicable outside agencies to finalize facility coverage through Medicaid.
• Ensures integrity and confidentiality of all resident financial data.
• Performs collection activities for patient carriers.
• Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
• Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.
• Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.
• Produces reports for analysis purposes as needed.
• Manages month‑end close activities related to charge capturing and submission of all billing statements and invoices to payors.
• Ensures compliance with all policies and procedures relating to billing.
• Monitors all ongoing projects related to AR, billing, and collections within the Facility.
• Manages Resident Trust Account for in‑house residents, to include weekly and monthly reconciliations.
• Manages Facility Petty Cash to include reconciliation and reimbursement weekly and monthly.
• Maintains and administers staffing and census reports on a daily basis.
• Assists the staffing coordinator and communicates any changes in staffing needs as they occur.

• Minimum Education:
  
  High school diploma or HSD equivalency, with some college or technical school coursework and minimum of three years of job‑related experience, preferably in a billing department; or any equivalent combination of education and experience that provides the required knowledge, skills and abilities.
• 3 to 5 years of Experience
• Experience in Office Management
• Skilled nursing, geriatric and long‑term care experience preferred
• Good communication, interpersonal, and teamwork skills
• Strong computer and organization skills, attention to details, and the ability to follow instruction.