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Research Billing Reviewer

Remote / Online - Candidates ideally in
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listing for: Atrium Health Wake Forest Baptist & Wake Forest University School of Medicine
Full Time, Remote/Work from Home position
Listed on 2026-01-24
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
Job Description & How to Apply Below

Department:

85203 Wake Forest University Health Sciences - Academic Office of Clinical Research

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Remote Position. 8:00am - 5:00pm

Pay Range:

$22.50 - $33.75

Education/

Experience:

High School Diploma or GED required;
Associates Degree preferred. Minimum of 1-year related coding/reimbursement experience preferred. Medical terminology, knowledge of accounts payable and receivable processes preferred. Minimum of 1-year business office experience in a healthcare environment or Research Office experience preferred.

Licensure, Certification and/or Registration:

CPC or RHIT certification preferred.

Essential Functions:
  • Performs review of all technical and professional charges generated from EPIC and any ancillary subsystems for allocation to the research study account, insurance claim and/or patient statement to verify the accuracy of charges as they compare to the research billing intention/plan outlined in the protocol Billing Grid.
  • Performs remediation of charge errors discovered during EPIC review.
  • Identifies appropriate use of billing modifiers and other CMS requirements for billing research-related charges to federal and non-federal payors.
  • Verifies and resolves discrepancies by utilizing the tools and resources available, e.g., EPIC billing system, OnCore (clinical trial management system), medical record documentation, Charge Master data, Patient Accounting/VMG Business Offices and/or contacting study personnel in the appropriate internal department.
  • Remains knowledgeable about CMS and Fiscal Intermediary medical necessity guidelines and their impact on billing and reimbursement in clinical research.
  • Collaborates with the clinical research department administrators and study coordinators in the development and implementation of educational activities related to charge capture improvement projects.
  • Supply all missing information and correct inaccurate data as needed.
  • Processes charge related corrections/additions/removals in EPIC for both the hospital and physician billing to ensure organizational compliance with all state and federal regulations.
  • Calculates and facilitates the refunding of inappropriate reimbursement in collaboration with WFBMC Financial Services. Responsible for the movement of funds and correction of fees in EPIC.
  • Follows established hospital and physician departmental guidelines and state and federal regulations to assure the most productive and compliant outcome when processing charge related corrections.
  • Perform specialized duties involved in the preparation and processing of particularly complex charge issues.
  • Audit and review accounts to ensure accuracy; investigate and correct errors, follow-up on missing account information, and resolve past due accounts.
  • Identify insurance issues that need to be forwarded and addressed by the appropriate insurance teams. Report issues to the appropriate supervisor as needed.
  • Prioritizes job tasks; demonstrates willingness to assist Manager/Director in the completion of special projects and daily task to support the Department's productivity and efficiency.
  • Demonstrates responsibility for personal development by participating in continuing education offerings.
  • Performs other related duties, as assigned.
  • Skills/

    Qualifications:
    • Excellent oral and written communication skills.
    • Excellent phone etiquette and internal/external customer service skills, required.
    • Strong interpersonal skills and attention to detail.
    • Experience with computerized databases (e.g., Microsoft Excel), word processing (e.g., Microsoft Word), and presentation software (e.g., Microsoft PowerPoint).
    • Demonstrates ability to work independently.
    Work Environment:

    Clean, comfortable, well-lit, office environment.

    Our Commitment to You:
    Compensation:
    • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
    • Premium pay such as shift, on call, and more based on a teammate's job
    • Incentive pay for select positions
    • Opportunity for annual increases based on performance
    Benefits and more:
    • Paid Time Off programs
    • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
    • Flexible Spending Accounts for eligible health care and dependent care expenses
    • Family benefits such as adoption assistance and paid parental leave
    • Defined contribution retirement plans with employer match and other financial wellness programs
    • Educational Assistance Program
    About Advocate Health:

    Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois;
    Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte,…

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