Deputy Operations​/GP Practice Manager sub-Hamdon & Crewkerne

Symphony Healthcare Services has a fantastic opportunity for a Deputy Operations / Practice Manager to work across 2 GP practices in Somerset - Hamdon Medical Centre in Stoke-sub-Hamdon and Crewkerne Health Centre.

The role is a permanent, full time opportunity, working 37.5 hours per week Monday to Friday.

The rate of pay is £16.09 to £18.38 per hour and the starting salary will be offered based on previous experience.

You will support the Operations / Practice Manager of both sites to enable the practices to meet agreed aims and objectives within a profitable, efficient, safe and effective working environment.

You will also be responsible for the leadership for all operationalfunctions delivered by the administration staff and oversee the smooth and effective running of the Patient Services Advisors within the two practices.

In addition, youwill also be required to work closely with the medical and nursing teams, to ensure the safe and effective staffing of both sites.

You will be an integral part of the both teams and this will be an exciting and rewarding role to undertake.

Symphony Healthcare Services Limitedwas established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 100,000 patients.

Symphonyhas developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with backing from a central support team (HR, finance, corporate and strategic management matters).

Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset and we aim to be a national exemplar for primary care provision.

We work closely with our practice teams to grow, enhance and transform patient care and working practices, with innovation and technology at the heart of what we do.

Symphony welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services. We are committed to equality of opportunity for all.

Symphony offers many fantastic employee benefits, including the option to join a NHS or NEST pension scheme, plus varied salary sacrifice options (see attached poster), plus generous annual leave, flexible working from day one of employment and home working options where appropriate to the role.

Thank you for your interest in joining Symphony!

We look forward to hearing from you and receiving your application.

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Please read attached job description and person specification before applying.

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• Previous management or supervisory experience
• Experience of implementing / managing administrative services
• Experience of inducting, training, appraisal and supporting staff
• Experience of managing budgets
• Supervisory / Management experience within general practice or other NHS roles

• Excellent interpersonal skills and ability to communicate effectively at all levels
• Work well under pressure and meet deadlines
• Demonstrate the ability to work without direct supervision and determine own workload priorities in a changing working environment
• Willingness to work flexibly as necessary
• Ability to adapt and respond to change.
• Strong organisational and time management skills
• A logical approach to problem solving
• Understanding of the importance of high standards of medical care
• Understanding of the importance of confidentiality
• Willingness to work across dual sites
• Driving Licence
• Knowledge of the Symphony programme
• Previous experience with EMIS Web

• English and Maths GCSE (A*
  - C) or equivalent
• Formal leadership or management training/qualification

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£16.09 to £18.38 a year- starting salary will be offered based on previous experience.

Permanent

Full-time,Part-time,Job share,Flexible working