Account Manager - Medical Communications

Account Manager - Healthcare Communications

🔍 An award-winning, boutique healthcare communications agency is looking for an experienced Account Manager to join its growing Client Services team on a permanent basis. This is a hybrid role, with flexibility around remote working and access to a lovely Central London office.

This independent, highly regarded healthcare communications agency is known for its strong culture, excellent retention, and genuine commitment to work-life balance. They have just had their best year to date, driven by significant organic growth - particularly across Oncology. Unlike larger network agencies, progression here is performance-led rather than tied to rigid promotion cycles, and senior leaders are intentionally building a culture free from unnecessary red tape.

As an Account Manager, you’ll play a key role across a diverse portfolio of accounts, supporting both account management and content development. This is a genuinely hybrid role, ideal for someone who enjoys working closely with data, detail, and scientific information.

You’ll support the development of a wide range of materials, including:

• Symposia and scientific meetings
• Leaf pieces and handouts
• Product launch materials
• Slide decks and meeting reports
• Manage multiple projects calmly and confidently, ensuring delivery on time and within budget
• Act as a trusted day-to-day client contact, building strong and lasting relationships
• Coordinate internal teams (including medical writers, digital and creative partners)
• Support the development of scientifically accurate, compliant materials
• Manage events such as symposia, standalone meetings, and webinars (including speaker management)
• Oversee budgets, tracking and reconciliation
• Use Veeva Vault Promo Mats to upload, anchor, and manage materials through approval
• Contribute to agency initiatives and support continued business growth

To be successful in this role, you’ll bring:

• A degree-level qualification, ideally in a scientific subject
• 2-3+ years’ experience in an account handling role within a medical education or healthcare communications agency
• A strong medical education background
• Excellent project management and organisational skills
• Strong writing and content development abilities
• A client-service mindset with exceptional attention to detail
• Understanding of the UK ABPI Code of Practice
• Confidence managing budgets and financials
• A collaborative, proactive approach within a fast-moving agency environment

• Competitive salary (DOE) with annual salary review
• 28 days annual leave
• Flexible hours / remote working (with travel to London office as needed)
• Discretionary bonus scheme
• Annual allowance for learning, inspiration & wellbeing
• Regular career development reviews and merit-based progression
• Private health insurance

If you’re an Account Manager with a passion for medical education and scientific communications, and you’re looking to join a high-performing, people-focused agency, I’d love to hear from you.

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Apply or email me directly for more details: h.can