Deputy Local Service Manager
Birkenhead, Merseyside, CH41, England, UK
Listed on 2026-01-24
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Healthcare
Healthcare Management, Healthcare Administration
Overview
Salary: £28,225 - £29,711 per annum
Hours:
37.5 hours per week
Organisation:
Sanctuary Supported Living, a not-for-profit organisation delivering personalised housing, care, and support services in England.
Role:
Deputy Local Service Manager at CQC Registered, Learning & Physical Disabilities Service, Tollemache Respite Service, Tollemache Respite, 31-33 Tollemache Road, Prenton, CH43 8SU
.
Sanctuary Supported Living is a national organisation focused on putting customers at the heart of what we do. We support people on their pathways to independence and provide comprehensive training and benefits to staff.
Responsibilities- Managing, recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas
- Promoting best practice to ensure quality services are carried out by staff
- Ensuring effective support systems are in place and that operations are fully compliant
- Supporting Local Service Manager in effectively managing the void process on any empty properties
- Maintaining a good understanding of health and safety
- Developing and maintaining relationships with customers and external agencies, with the ability to liaise effectively with statutory and voluntary partners
- Proven management or supervisory experience gained within a social care environment is essential
- Previous experience of working in a CQC regulated environment is preferable
- NVQ Level 3 in Health and Social Care or equivalent
- Compassionate, understanding, and hard-working with a hands-on approach to help achieve supportive outcomes
- Good written and strong communication skills
- Experience working with Vulnerable Adults
- Prior knowledge of support planning, risk assessment and safeguarding
- Previous experience working under challenging circumstances
- Confident user of IT systems
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities
Job Reference: 227180
We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, use your internal careers account to submit your application. We may withdraw this advertisement at any time; please apply early.
Equality, Diversity, and InclusionInclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds. We will make adjustments throughout your application process, in line with Sanctuary’s Disability Confident employer status.
Building Equality and Diversity:
Sanctuary Group encourages applications from people of diverse backgrounds to support an inclusive environment for employees and customers.
We work closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
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