Remote Services Pharmacist

This is a key role in fulfilling the wider needs of our pharmacy branches, by supporting the provision of pharmacy services remotely. We are looking for an innovative and driven pharmacist to join our passionate team, where youll play a key role in the future of pharmacy services.

Whilst working in a remote setting, you will provide a range of services over the telephone to our patients, placing an emphasis on customer care. As a key figure in the local community, youll be making a real difference to the health and wellbeing of your customers and members.

Please note that this role operates on a hybrid working arrangement. The successful candidate will primarily work from home; however, there will be a requirement to attend the office on an ad hoc basis for meetings, collaboration and other business-related activities, as and when required.

Duties will include, but are not limited to:

• Acting as a support point for our pharmacies through conducting remote service consultations via telephone and/or video call, supporting patients with medication adherence, addressing any concerns or side effects, and providing evidence-based advice in line with NHS guidelines.
• Communicating effectively with healthcare professionals regarding prescriptions, suggesting changes or alternative treatments when appropriate.
• Assisting patients in managing long-term conditions by providing guidance on medication adherence and lifestyle modifications.
• Providing information about potential side effects and answering any questions patients may have about their medications.
• Promoting wellness by educating patients on preventive health measures and offering advice to support their overall wellbeing.

Our community pharmacies play a key part in caring for the health and wellbeing of our customers and members. As the largest Co-operative Pharmacy group, our pharmacies offer so much more than just exceptional patient care! From prescriptions and flu vaccines to podiatry, we're passionate about looking after the health needs of our patients.

• Conducting remote service consultations via telephone and/or video call.
• Supporting patients with medication adherence, addressing any concerns or side effects, and providing evidence-based advice in line with clinical and ethical guidelines.
• Maintaining high quality clinical record keeping; communicating effectively with healthcare professionals regarding prescriptions, suggesting changes or alternative treatments when appropriate.
• Assisting patients in managing long-term conditions by providing guidance on medication adherence and lifestyle modifications.
• Providing information about potential side effects and answering any questions patients may have about their medications.
• Promoting wellness by educating patients on preventive health measures and offering advice to support their overall wellbeing.
• Counselling patients on the correct usage of their prescribed medicines to maximise their benefits.
• Reviewing prescriptions for accuracy, suitability and legality.
• Overseeing the correct use of electronic tools to ensure smooth operations, timely claims processing and compliance with regulations.
• Maintaining up-to-date registration and staying informed on new pharmacy legislation and guidelines.
• Ensuring all activities comply with legal and professional standards.
• Reviewing labels, doses and preparation methods to guarantee safety and legal compliance in every aspect of dispensing.
• Serving as a knowledgeable resource for healthcare professionals, providing pharmaceutical care information and recommendations as needed.
• Counselling healthcare providers on drug therapies, therapeutic alternatives, and the potential side effects of various treatments to support patient safety and effective care.
• Demonstrating a commitment to continuous learning and staying informed of new industry developments to enhance service offerings.
• Maintaining patient and colleague confidentiality at all times.
• Supporting the Operations team by working as Responsible Pharmacist in branch when required to meet the demands of the business.

• This role is subject to DBS clearance.
• A full driving licence and access to vehicle for business use.

• Educated to degree level in a relevant qualification, registered with the GPhC and eligible to work in the UK

• Accountable for own professional conduct in line with GPhC Standards and guidance for pharmacy professionals, especially 'Guidance for registered pharmacies providing pharmacy services at a distance, including on the internet'.
• Committed to continual personal and professional development.
• Excellent communication skills with a willingness to embrace new challenges and an ability to listen and engage effectively.
• A caring and empathetic approach to customer queries and concerns with an appreciation for sensitivity and confidentiality
• Good literacy and numeracy skills
• Knowledge of Lincolnshire Co-op, demonstrating values…