Training & Development Officer

Training & Development Officer

The closing date is 30 January 2026

We are recruiting to a temporary part time role within the Training Department, to cover maternity leave. This is a fixed term appointment unless you are already working for The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH), in which case you will be appointed on secondment.

The post holder will be responsible for ensuring the provision of a high quality support service for Training and Development across the Trust, working with the Education, Training and Development Manager in the delivery of the full range of Training and Development interventions to support the Trust in the delivery of its strategic objectives.

The post-holder will ensure the provision of a high-quality support service ensuring accuracy of data relating to training and development on the Trust's ESR system, producing reports for Committees and Service Leads, the development and administration of training and development events, resolving queries and issues, providing advice or offering support with development activities to all levels of staff across the Trust and to wider system colleagues.

Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.

The post holder will support the Education Training and Development manager in providing specialist guidance and support to ensure the various processes for Corporate Induction, Mandatory and Role Specific Training, e-learning development and the provision of a comprehensive administrative support service.

Facilitating the delivery of outstanding care by applying customer care principles when providing routine and complex information and guidance, both verbally and in writing. This includes communicating in a professional and compassionate manner, especially when there may be barriers to understanding. Responsibilities will include acting as a first point of contact for enquires by telephone, email and face to face, liaising with colleagues in other teams, services and directorates and assessing, resolving and escalating service issues.

Engaging with quality and service improvement through reflecting on own practice, proposing changes to improve working practice, supporting clinicians and/or managers to provide services by minimising clinical time taken by administration responsibilities and interpreting datasets and information reports to measure training compliance.

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

In the National Staff Survey, 74% of our staff would recommend the Trust as a place to work and 92% would recommend the hospital to a friend or relative for treatment.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.

We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you ll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans  Orthopaedic Centre (the first unit of its kind in the UK).RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.

The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.

We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.

To oversee the management of data held…