HPB Medical Secretary​/PA | University Hospitals NHS Foundation Trust

An exciting opportunity has arisen for a Medical Secretary / Personal Assistant to join our Hepato-Pancreato-Biliary (HPB) and Transplant department. The HPB service is the regional centre for Pancreatic and Liver surgery.

The HPB Consultants and wider team are looking for a Medical Secretary / Personal Assistant to help coordinate an effective and safe delivery of HPB patient care in a diverse, busy and fast-paced service.

We are looking for an individual who has a can do attitude, has initiative, the ability to work under pressure and is conscientious to join our proactive busy team. An ability to sensitively deal with patients and relatives over the telephone is a must and require excellent organisational skills in order to support our Consultants.

To provide a comprehensive Personal Assistant and Theatre Scheduling service to our HPB / Transplant Consultants, registrars and nursing staff within the speciality to ensure timely delivery of our service. To be compliant with Key Performance Indicators (KPI); specifically in line with letters, Advice and Guidance turnaround times, Cancer and elective surgical pathways.

Tasks include coordinating meetings, taking minutes, optimising clinic utilisation, ensuring compliance with CCG requirements and generating letters. You will be dealing directly with both patient and GP queries and concerns in a sympathetic, constructive and professional manner.

You should have a good standard of English as well as excellent communication skills. You will be required to work to deadlines and must have the ability to prioritise and multi-task. You should be able to produce accurate audio-typing with good overall computing skills.

Previous secretarial experience and medical terminology is advantageous.

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here.

CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

• applied for a Graduate visa
• or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
• or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Benefits to you

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