ABOUT RIA HEALTH
Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $12.5 million through a Series B financing led by Peloton Equity. Our existing investors SV Health, BPEA and SOSV also participated in the Series B. The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, United Health Group Optum, Beacon Health Options, Highmark Health, and Magellan Health.
Ria Health will enable patients to achieve long term success in reducing or eliminating their alcohol consumption, and live healthier and happier lives. We are seeking a Clinical Intake/Triage Nurse to join our rapidly growing team.
Join the team that integrates medical care, behavioral support, and technology tools to help members achieve their personal goals in treating alcohol misuse. Ria Health is a Center of Excellence that delivers a Joint Commission accredited program that leverages evidence-based pharmacotherapy, psychosocial support, and an engaging care delivery platform to help members achieve lasting improvements in their quality of life. Ria’s published outcomes data set the standard for effectiveness in alcohol treatment.
The Ria program is delivered through telehealth and by a care team of Physicians, Nurse Practitioners, and Coaches with clinical expertise to manage care and outcomes for Ria Health members.
The role of a Ria Health Recovery Coach is to support Ria members to reduce or eliminate alcohol use through pharmacotherapy, targeted protocols, technology platforms, and coaching tools. Coaches are to provide education on alcohol use and its effects on health, the benefits of using pharmacotherapy, and effective behavioral change. Next is to use various coaching tools based on CBT and MI to provide positive short- and long term health outcomes for members.
Last is using various engagement techniques based on empathy, rapport, compassion, nonjudgement, warmth, and positive regard.
All the above is done in a virtual team clinic environment. All coaches are to work interdependently with various team members and departments. Coaches are to use Ria’s various technology platforms to monitor members to positive outcomes, collaborate with various team members, develop new coaching tools, problem-solve on retention concerns, and manage member’s coaching experiences from beginning to end.
PRINCIPLE DUTIES and ESSENTIAL RESPONSIBILITIESEvaluation of new members including a standardized intake with a formulation of an individualized care plan
Collaborate with supervising medical staff and interdisciplinary treatment team, to develop and revise member care plans
Facilitate individual coaching through 15-30 minute video/phone calls and app-based communication channels.
Manage a caseload of members and monitor health outcomes, coordination of care, and case management services.
Facilitate various evidence-based interventions to support pharmacotherapy, reduction in alcohol use, and promotion of positive health outcomes.
Demonstrate professionalism, attentiveness, and promptness during the session, throughout the course of care, and during various technology interfaces with members.
Build relationships with Ria members to ensure high engagement and quality experiences with members
Document sessions into EMR and billing systems
Develop a plan of action for maintaining members and keeping active productivity
Provide coordination of care, case management, and advocacy when needed and throughout a member’s time with Ria Health.
Provide coaching services during normal business hours and/or as approved
Plan around member load to optimize continuity of care
Track member’s engagement and outcomes throughout the program
Attending team meetings, coaching syncs, and other related meetings
Develop new clinical tools for Ria Members
Collaborate with Product and Coaching team on program development
Maintain HIPAA and privacy standards and/or as determined by funding and accreditation bodies.
Continuous learning and…
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